<p>IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use SEE RESUME in any of the application fields.  </p> <ul> <li>Pre-interview assessment/tests pertinent to the required job skills may be required. </li></ul> <p>THIS POSITION IS OPEN TO CURRENT CITY OF CAPE CORAL EMPLOYEES AND THE PUBLIC IS WELCOME TO APPLY.   </p> <p> *Pre-interview assessment/tests pertinent to the required job skills may be required.</p> <p> </p> <p>About Us</p> <p>The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.</p> <p> </p> <p>Perks and Benefits</p> <ul> <li>Free city-paid employee health coverage, additional for spouse or family </li><li>City Employee Health & Wellness Center for healthcare services </li><li>5 weeks Paid Time Off (sick & vacation) </li><li>11 paid holidays </li><li>Pension plan  </li><li>City-paid life and long-term disability insurance </li><li>Optional Vision and Dental Plans </li><li>Tuition reimbursement </li><li>Gym membership reimbursement </li><li>And much more! </li></ul> <p>Qualifications</p> <p>Education and Experience </p> <ul> <li>High school diploma/GED. </li><li>Two (2) years of clerical and customer service experience. </li></ul> <p>Key Responsibilities</p> <ul> <li>Performs diversified office support and administrative functions requiring specialized customer service financial knowledge.   </li><li>Office support functions performed at this level are moderate to complex in nature, requiring the coordination of several specific tasks while maintaining a high degree of accuracy in processing information.   </li><li>Researches and provides verification of information requests from department field personnel, including memos, logs, and other records. </li><li>Processes daily accounting task, i.e. calculating bills, receiving payments and issuing receipts. </li><li>Performs other related duties. </li></ul> <p> </p> <p>Please review the full job description by clicking on the link below.  To apply for this position, click on the "Apply" button located in the top right corner of the job description window.</p> <p>Customer Service Technician Job Description</p> <p>An Equal Opportunity Employer and Drugfree Workplace</p>