<p>Medical Assistant/Receptionist, Emerson Health, Concord, MA</p> <p>We're looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you'll be at the heart of the patient experience-helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.</p> <p>If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we'd love to meet you.</p> <p>What You'll Do</p> <ul> <li>Prepare patients for examinations, ensuring comfort and readiness </li><li>Support physicians with clinical procedures and day-to-day patient care </li><li>Coordinate office workflows, including scheduling and patient communication </li><li>Maintain accurate and timely documentation in the electronic medical record (EMR) </li><li>Provide exceptional customer service to patients both in person and over the phone </li><li>Safeguard patient confidentiality in compliance with healthcare regulations </li></ul> <p>What You Bring</p> <p>Education</p> <ul> <li>High School Diploma or equivalent (required) </li><li>Completion of a Medical Assistant program (preferred) </li></ul> <p>Experience</p> <ul> <li>2-4 years of experience as a Medical Assistant in a physician or medical office (preferred) </li><li>1-3 years of administrative or medical office experience (preferred) </li></ul> <p>Licensure / Certification</p> <ul> <li>State Medical Assistant Certification (preferred, not required) </li></ul> <p>Skills & Competencies</p> <ul> <li>Experience with EMR systems such as GE Centricity or Meditech (preferred) </li><li>Strong computer proficiency and attention to detail </li><li>Excellent interpersonal and communication skills </li><li>Proven ability to deliver outstanding patient/customer service </li><li>Ability to handle sensitive information with professionalism and confidentiality </li></ul> <p>Why Join Us?</p> <ul> <li>Be part of a collaborative, patient-centered care team </li><li>Gain experience in both clinical and administrative healthcare operations </li><li>Opportunity to grow your skills in a supportive environment </li></ul> <p>â€'â€'â€'â€'â€'â€'â€'</p>