<p>ABOUT THE COMPANY</p> <p>Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.</p> <p>OVERVIEW AND ESSENTIAL JOB FUNCTIONS</p> <p>The Administrative Assistant is responsible for processing incoming and outbound enrollment and other paperwork with high accuracy; as determined and/or directed by Acumen, the state or the contract and all updates of the contract. The Administrative Assistant will assist the Executive Director with tasks related to enrollment, training and ongoing customer service for employers and employees</p> <ul> <li>Interacts with program employers and employees as directed by phone and electronically. </li><li>Train employers and employees on how to use a phone app and computer portal. </li><li>Schedule appointments and manage a google calendar. </li><li>Receives, sorts, scan, upload, and retrieves forms, correspondence and documents of confidential and time-sensitive nature. </li><li>Manages, distributes and tracks program specific materials as needed and/or requested. </li><li>Maintains a specified filing system. </li><li>Works well independently with limited supervision, communicates with Executive Director or designee when questions arise. </li><li>Uses strategic thinking to complete multiple tasks. </li><li>Conducts thorough and accurate review of applicable paperwork. </li><li>Demonstrates a working knowledge of and abides by contract, state and Medicaid specifications. </li><li>Identify and share opportunities for process improvements and improved working conditions. </li><li>Willing to work other than typical work hours and days to meet high volume demands. </li><li>Performs other work related activities as assigned. </li><li>ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly </li></ul>