<p>THE POSITION</p> <p>The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a LCB Licensing Specialist in the Bureau of Licensing, Licensing Systems and Program Management Division. In this role you will be responsible for performing advanced technical work in the regulatory review of liquor licenses and permit applications. This will support the selective licensing program and develop licensing training for Licensing Bureau employees. Consider joining our dedicated team to provide valuable service to the Commonwealth!</p> <p>DESCRIPTION OF WORK</p> <p>As a Licensing Specialist, you will establish items to be covered for the various classification levels in conjunction with the Director's Office and integrate procedure changes into refresher training outlines. You will also develop and conduct initial licensing program procedural training for clerical, technical and specialist staff, as well as all refresher training for updated or new procedures as directed.</p> <p>This role will be responsible for examining and reviewing all types of transfer and new applications to determine correct execution, eligibility, and subsequent approval or denial of applications. Work includes reviewing and determining acceptability of legal documents, such as agreements of sale, partnership agreements, leases, court orders, franchise agreements, IRS seizures, bankruptcy orders, opinions, liens and writs. You will have the opportunity to examine pertinent files for complaints, convictions, citations, suspension, appeals, hearings, and any other irregularities or pending action which may affect the eligibility of the applicant and/or premises as well as for any other pending applications.</p> <p>Interested in learning more? Additional details regarding this position can be found in the position description.</p> <p>Work Schedule and Additional Information:</p> <ul> <li>Full-time employment </li><li>Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. </li><li>Telework: You will have the opportunity to work from home (telework) part-time, up to 4 days a week, with 1 day per week in the Northwest Office Building in Harrisburg. This position currently reports to the office on Wednesdays. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. </li><li>Salary: In some cases, the starting salary may be non-negotiable. </li><li>You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. </li></ul> <p>REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY</p> <p>QUALIFICATIONS</p> <p>Minimum Experience and Training Requirements:</p> <ul> <li>Two years of experience as an LCB Licensing Technician 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or </li><li>Five years of clerical, administrative, or para-professional experience supporting a legal, licensing, or other regulatory program requiring the application of statutes, program policies, and industry regulations, and graduation from high school; or </li><li>An equivalent combination of experience and training. </li></ul> <p>Other Requirements:</p> <ul> <li>You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. </li><li>You must be able to perform essential job functions. </li></ul> <p>Legal Requirements:</p> <ul> <li>You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. </li></ul> <p>How to Apply:</p> <ul> <li>Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). </li><li>If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. </li><li>Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. </li><li>Failure to comply with the above application requirements may eliminate you from consideration for this position. </li><li>All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. </li></ul> <p>Veterans:</p> <ul> <li>Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. </li></ul> <p>Telecommunications Relay Service (TRS):</p> <ul> <li>711 (hearing and speech disabilities or other individuals). </li></ul> <p>If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.</p> <p>The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.</p> <p>EXAMINATION INFORMATION</p> <ul> <li> <p>Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).</p> </li><li> <p>Your score is based on the detailed information you provide on your application and in response to the supplemental questions.</p> </li><li> <p>Your score is valid for this specific posting only.</p> </li><li> <p>You must provide complete and accurate information or:</p> </li><li> <p>your score may be lower than deserved.</p> </li><li> <p>you may be disqualified.</p> </li><li> <p>You may only apply/test once for this posting.</p> </li><li> <p>Your results will be provided via email.</p> </li></ul> <p>Learn more about our Total Rewards by watching this short video!</p> <p>See the total value of your benefits package by exploring our benefits calculator.</p> <p>Health & Wellness</p> <p>We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*</p> <p>Compensation & Financial Planning</p> <p>We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.</p> <p>Work/Life Balance</p> <p>We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*</p> <p>Values and Culture</p> <p>We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.</p> <p>Employee Perks</p> <p>Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.</p> <p>For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.</p> <ul> <li>Eligibility rules apply. </li></ul> <p>01</p> <p>Have you been employed by the Commonwealth of Pennsylvania as an LCB Licensing Technician 2 for two or more years full-time?</p> <ul> <li>Yes </li><li>No </li></ul> <p>02</p> <p>If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.</p> <p>03</p> <p>How many years of full-time clerical, administrative, or para-professional experience supporting a legal, licensing, or other regulatory program requiring the application of statutes, program policies, and industry regulations do you possess?</p> <ul> <li>5 years or more </li><li>4 but less than 5 years </li><li>3 but less than 4 years </li><li>2 but less than 3 years </li><li>1 but less than 2 years </li><li>Less than 1 year </li><li>None </li></ul> <p>04</p> <p>If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.</p> <p>05</p> <p>How many semester credits of college coursework have you completed, in any field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting https://www.naces.org and clicking the Evaluation Services link.</p> <ul> <li>120 credits or more </li><li>90 but less than 120 credits </li><li>60 but less than 90 credits </li><li>30 but less than 60 credits </li><li>Less than 30 credits </li><li>None </li></ul> <p>06</p> <p>You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.</p> <p>All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.</p> <p>Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.</p> <p>If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.</p> <p>If you have general questions regarding the application and hiring process, please refer to our FAQ page.</p> <ul> <li>Yes </li></ul> <p>07</p> <p>WORK BEHAVIORS 1 - DATA MANAGEMENT AND REPORTING Analyzes and interprets data related to licensing from applicants, clients, or customers to determine if the information is accurate and complete, and if further action is needed. Writes comprehensive reports summarizing the information for team members, candidates (licensees), law enforcement, government officials, attorneys, and the general public. Levels of Performance Select the Level of Performance that best describes your claim.</p> <ul> <li>A. I have experience analyzing and interpreting data for accuracy and completeness and determining if any necessary follow-up actions are needed. I WAS responsible for compiling the information into comprehensive reports. </li><li>B. I have experience analyzing and interpreting data for accuracy and completeness and determining if any necessary follow-up actions are needed. SOMEONE ELSE was responsible for compiling the information into comprehensive reports. </li><li>C. I have successfully completed college-level coursework related to research, data analysis, or report writing. </li><li>D. I have NO experience or training related to this work behavior. </li></ul> <p>08</p> <p>In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.</p> <ul> <li>The name(s) of the employer(s) where you gained this experience. </li><li>The type(s) of information or data you analyzed, interpreted, or compiled into reports. </li><li>Your actual duties and level of responsibility. </li></ul> <p>09</p> <p>If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.</p> <ul> <li>College/University </li><li>Course Title(s) </li><li>Credits/Clock Hours </li></ul> <p>10</p> <p>WORK BEHAVIOR 2 - COMPLIANCE Audits liquor licensing and permit applications, including reviewing investigation reports, contracts, and leases, to verify compliance with policies and procedures and determine the eligibility status of the applicant. Levels of Performance Select the Level of Performance that best describes your claim.</p> <ul> <li>A. I have experience auditing liquor licenses and permit applications to verify compliance with policies and procedures AND to determine the eligibility status of the applicant. </li><li>B. I have experience auditing liquor license or permit applications to verify compliance with policies or procedures. SOMEONE ELSE determined the eligibility status of the applicant. </li><li>D. I have experience auditing or reviewing license or permit applications to verify compliance with policies or procedures. </li><li>C. I have successfully completed college-level coursework related to permitting and licensing, certifications process, or business law and compliance. </li><li>E. I have NO experience or training related to this work behavior. </li></ul> <p>11</p> <p>In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.</p> <ul> <li>The name(s) of the employer(s) where you gained this experience. </li><li>Your experience auditing licenses or permit applications for compliance or determining eligibility, including the type. </li><li>Your actual duties and level of responsibility. </li></ul> <p>12</p> <p>If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.</p> <ul> <li>College/University </li><li>Course Title(s) </li><li>Credits/Clock Hours </li></ul> <p>13</p> <p>WORK BEHAVIOR 3 - DEVELOP AND CONDUCT TRAINING Develops and conducts training sessions to provide an accurate overview of licensing and permit renewals of liquor licensed establishments. Levels of Performance Select the Level of Performance that best describes your claim.</p> <ul> <li>A. I have experience DEVELOPING and CONDUCTING training. </li><li>B. I have experience DEVELOPING training that others conducted. </li><li>C. I have experience CONDUCTING training which were developed by others. </li><li>D. I have successfully completed college-level coursework related to adult education, training methods, or effective presentations. </li><li>E. I have NO experience or training related to this work behavior. </li></ul> <p>14</p> <p>In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.</p> <ul> <li>The name(s) of the employer(s) where you gained this experience. </li><li>Your experience developing or conducting training. </li><li>The topic(s) of the training. </li><li>Your level of responsibility. </li></ul> <p>15</p> <p>If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.</p> <ul> <li>College/University </li><li>Course Title(s) </li><li>Credits/Clock Hours </li></ul> <p>Required Question</p> <p>Employer Commonwealth of Pennsylvania</p> <p>Address 613 North Street</p> <p>Harrisburg, Pennsylvania, 17120</p> <p>Website http://www.employment.pa.gov</p>