<p>Summary</p> <p>As an Advanced Medical Support Assistant at the VA Hudson Valley Healthcare System, the incumbent is under the supervision of the Health Administration Service. The AMSA will perform clerical work in support of the care given to patients, such as receiving patients or maintaining patient files; work administering or advising on medical record systems. Analytical ability, judgment, discretion, and dedication to customer service are required.</p> <p>Help</p> <p>Overview</p> <ul> <li>Accepting applications </li><li>Open & closing dates </li></ul> <p>05/19/2025 to 05/27/2025</p> <ul> <li>Salary </li></ul> <p>$52,982 - $68,874 per year</p> <ul> <li>Pay scale & grade </li></ul> <p>GS 6</p> <ul> <li>Help </li></ul> <p>Locations</p> <p>4 vacancies in the following locations:</p> <ul> <li> <p>Carmel, NY</p> </li><li> <p>Castle Point, NY</p> </li><li> <p>Goshen, NY</p> </li><li> <p>Montrose, NY</p> </li><li> <p>Remote job</p> </li></ul> <p>No</p> <ul> <li>Telework eligible </li></ul> <p>No</p> <ul> <li>Travel Required </li></ul> <p>25% or less - To main campus from assigned CBOC's</p> <ul> <li>Relocation expenses reimbursed </li></ul> <p>No</p> <ul> <li>Appointment type </li></ul> <p>Permanent</p> <ul> <li>Work schedule </li></ul> <p>Full-time</p> <ul> <li>Service </li></ul> <p>Competitive</p> <ul> <li>Promotion potential </li></ul> <p>None</p> <ul> <li> <p>Job family (Series)</p> </li><li> <p>0679 Medical Support Assistance</p> </li><li> <p>Supervisory status</p> </li></ul> <p>No</p> <ul> <li>Security clearance </li></ul> <p>Other</p> <ul> <li>Drug test </li></ul> <p>No</p> <ul> <li>Position sensitivity and risk </li></ul> <p>Non-sensitive (NS)/Low Risk</p> <ul> <li> <p>Trust determination process</p> </li><li> <p>Suitability/Fitness</p> </li><li> <p>Financial disclosure</p> </li></ul> <p>No</p> <ul> <li>Bargaining unit status </li></ul> <p>Yes</p> <ul> <li>Announcement number </li></ul> <p>CBCU-12737437-25-HA</p> <ul> <li>Control number </li></ul> <p>837260300</p> <p>Help</p> <p>This job is open to</p> <ul> <li>The public </li></ul> <p>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</p> <ul> <li>Federal employees - Excepted service </li></ul> <p>Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.</p> <p>Clarification from the agency</p> <p>This job is open to current and permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens. 1. Current permanent VA employees of the facility. 2. All other VA employees. 3. Current permanent Federal employees of other agencies. 4. US Citizens.</p> <p>Videos</p> <p>Help</p> <p>Duties</p> <p>The employee is at the advanced performance level for a Medical Support Assistant (MSA), performing a full range of duties in Health Administration Service at VA Hudson Valley Healthcare System, and has met the basic requirements for this position as outlined in VA Handbook 5005/53, Part II, Appendix G.</p> <p>The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and makes any necessary adjustments. The employee develops/maintains effective and efficient communication with patients and/or caregivers, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicates with non-VA medical facilities; facilitates/processes secure messaging with the patient and team; notifies patients of normal lab results; develops and manages a tracking system for follow up care such as consults, tests, etc.).</p> <p>Other assignments at this level include, but are not limited to: participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.</p> <p>The Advanced MSA utilizes multiple computer applications in the performance of above duties.</p> <p>Work Schedule: Full time; Monday - Friday 8:00am- 4:30pm</p> <p>Compressed/Flexible:Not Available</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Recruitment Incentive: Not Authorized</p> <p>Functional Statement #: 12447F</p> <p>Permanent Change of Station (PCS): Not Authorized</p> <p>PCS Appraised Value Offer (AVO): Not Authorized</p> <p>Financial Disclosure Report: Not required</p> <p>Help</p> <p>Requirements</p> <p>Conditions of Employment</p> <ul> <li>You must be a U.S. Citizen to apply for this job. </li><li>Selective Service Registration is required for males born after 12/31/1959. </li><li>Must be proficient in written and spoken English. </li><li>You may be required to serve a probationary period. </li><li>Subject to background/security investigation. </li><li>Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. </li><li>Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). </li></ul> <p>Qualifications</p> <p>Major duties and responsibilities of the position:</p> <ul> <li>Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting. </li><li>Advises clinical staff on current administrative processes. Responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling </li></ul> <p>guidelines.</p> <ul> <li>Utilizes specialized administrative judgment and flexibility in the use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. </li><li>Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. Monitors both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patient's check-in for appointments. </li><li>Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, [collaterals, research patient, VA employee], etc.). </li><li>Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. </li><li>Coordinates with the patient care team to review clinic appointment availability/utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and adjusts as necessary. </li><li>Develops and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; </li></ul> <p>prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).</p> <ul> <li>Processes incoming patient secure messaging through MyHealthVet and coordinates with care team as appropriate. </li><li>Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team. Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs. </li><li>Identifies incomplete encounters and communicates findings to providers. As needed, assists the team to reinforce the plan of care and self-help solutions. Enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure. </li><li>Manages patient systems to verify and validate accuracy and resolve issues. </li><li>Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment. Informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community). </li><li>Manage Consults, Recall Reminders and Return to Clinic orders for assigned teamlet/team. </li><li>Other duties as assigned. </li></ul> <p>Basic Requirements:</p> <ul> <li>United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. </li><li>English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. </li><li>Experience: Six months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, </li><li>Education: One year above high school OR, </li><li>Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. </li></ul> <p>May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).</p> <p>Grade Determinations: GS-6, Medical Support Assistant (Advanced):</p> <p>Experience. One year of experience equivalent to the [GS-5] grade level</p> <p>and</p> <p>Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate [all of] the KSAs below:</p> <p>i. Ability to collaborate [and] communicate [with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.]</p> <p>ii. [Ability to independently] set priorities and organize [ ] work to meet deadlines, ensuring compliance with established processes, policies, and regulations.</p> <p>iii. Ability to communicate tactfully and effectively, [electronically, by phone, in person], and in writing, [with internal and external customers]. This may include preparing reports in various formats and presenting data to various organizational levels, [as well as resolving patient concerns].</p> <p>iv. Advanced knowledge of the technical health care process [(including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals)] as it relates to access to care. [ ]</p> <p>[v.] Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care [administrative functions] to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.</p> <p>[vi.] Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.</p> <p>Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.</p> <p>The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is GS-06.</p> <p>This position is above the full performance level.</p> <p>Physical Requirements: Physical Demands: The work is administrative which requires standing, walking, sitting, stooping, bending, lifting light objects, answering telephone and data entry in the current scheduling software package (GUI/ISS/VISTA, etc).</p> <p>Education</p> <p>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.</p> <p>Additional information</p> <p>Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.</p> <p>During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.</p> <p>This job opportunity announcement may be used to fill additional vacancies.</p> <p>This position is in the Excepted Service and does not confer competitive status.</p> <p>VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.</p> <p>If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.</p> <p>Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.</p> <p>Read more</p> <ul> <li>Benefits </li></ul> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <p>How You Will Be Evaluated</p> <p>You will be evaluated for this job based on how well you meet the qualifications above.</p> <p>IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.</p> <p>Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.</p> <p>The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.</p> <p>It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.</p> <p>Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.</p> <ul> <li>Benefits </li></ul> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <ul> <li>Required Documents </li></ul> <p>As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.</p> <p>To apply for this position, you must provide a complete Application Package which includes:</p> <ul> <li>Resume </li></ul> <p>The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.</p> <ul> <li>Cover Letter </li><li>DD-214/ Statement of Service </li><li>Disability Letter (Schedule A) </li><li>Disability Letter (VA) </li><li>License </li><li>Other (1) </li><li>PCS Orders </li><li>Professional Certification </li><li>Resume </li><li>Separation Notice (RIF) </li><li>SF-15 </li><li>SF-50/ Notification of Personnel Action </li><li>Transcript </li></ul> <p>If you are relying on your education to meet qualification requirements:</p> <p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.</p> <p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p> <ul> <li>How to Apply </li></ul> <p>All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/27/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12737437.</p> <ul> <li>To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. </li><li>Click Submit My Answers to submit your application package. </li></ul> <p>NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.</p> <p>Agency contact information</p> <p>Heather Addison</p> <p>Phone 260-440-0885 Email heather.addison@va.gov</p> <p>Address Franklin Delano Roosevelt Hospital</p> <p>2094 Albany Post Road</p> <p>Montrose, NY 10548</p> <p>US</p> <p>Next steps</p> <p>Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.</p> <p>You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.</p> <p>NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.</p> <ul> <li>Fair and Transparent </li></ul> <p>The Federal hiring process is set up to be fair and transparent. Please read the following guidance.</p> <ul> <li>Criminal history inquiries </li><li>Equal Employment Opportunity (EEO) Policy </li><li>Financial suitability </li><li>New employee probationary period </li><li>Privacy Act </li><li>Reasonable accommodation policy </li><li>Selective Service </li><li>Signature and false statements </li><li>Social security number request </li></ul> <p>Help</p> <p>Required Documents</p> <p>To apply for this position, you must provide a complete Application Package which includes:</p> <ul> <li>Resume </li></ul> <p>The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.</p> <ul> <li>Cover Letter </li><li>DD-214/ Statement of Service </li><li>Disability Letter (Schedule A) </li><li>Disability Letter (VA) </li><li>License </li><li>Other (1) </li><li>PCS Orders </li><li>Professional Certification </li><li>Resume </li><li>Separation Notice (RIF) </li><li>SF-15 </li><li>SF-50/ Notification of Personnel Action </li><li>Transcript </li></ul> <p>If you are relying on your education to meet qualification requirements:</p> <p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.</p> <p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p> <p>Help</p> <p>How to Apply</p> <p>All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/27/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12737437.</p> <ul> <li>To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. </li><li>Click Submit My Answers to submit your application package. </li></ul> <p>NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.</p> <p>Read more</p> <p>Agency contact information</p> <p>Heather Addison</p> <p>Phone 260-440-0885 Email heather.addison@va.gov</p> <p>Address Franklin Delano Roosevelt Hospital</p> <p>2094 Albany Post Road</p> <p>Montrose, NY 10548</p> <p>US</p> <p>Next steps</p> <p>Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.</p> <p>You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.</p> <p>NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.</p> <p>Read more</p> <p>Fair & Transparent</p> <p>The Federal hiring process is set up to be fair and transparent. Please read the following guidance.</p> <ul> <li>Criminal history inquiries </li><li>Equal Employment Opportunity (EEO) Policy </li><li>Financial suitability </li><li>New employee probationary period </li><li>Privacy Act </li><li>Reasonable accommodation policy </li><li>Selective Service </li><li>Signature and false statements </li><li>Social security number request </li></ul> <p>Print</p> <p>Share</p> <ul> <li>Email </li><li>Facebook </li><li>LinkedIn </li><li>Twitter </li></ul> <p>Help</p> <p>Overview</p> <ul> <li>Accepting applications </li><li>Open & closing dates </li></ul> <p>05/19/2025 to 05/27/2025</p> <ul> <li>Salary </li></ul> <p>$52,982 - $68,874 per year</p> <ul> <li>Pay scale & grade </li></ul> <p>GS 6</p> <ul> <li>Locations </li></ul> <p>4 vacancies in the following locations:</p> <ul> <li> <p>Carmel, NY</p> </li><li> <p>Castle Point, NY</p> </li><li> <p>Goshen, NY</p> </li><li> <p>Montrose, NY</p> </li><li> <p>Remote job</p> </li></ul> <p>No</p> <ul> <li>Telework eligible </li></ul> <p>No</p> <ul> <li>Travel Required </li></ul> <p>25% or less - To main campus from assigned CBOC's</p> <ul> <li>Relocation expenses reimbursed </li></ul> <p>No</p> <ul> <li>Appointment type </li></ul> <p>Permanent</p> <ul> <li>Work schedule </li></ul> <p>Full-time</p> <ul> <li>Service </li></ul> <p>Competitive</p> <ul> <li>Promotion potential </li></ul> <p>None</p> <ul> <li> <p>Job family (Series)</p> </li><li> <p>0679 Medical Support Assistance</p> </li><li> <p>Supervisory status</p> </li></ul> <p>No</p> <ul> <li>Security clearance </li></ul> <p>Other</p> <ul> <li>Drug test </li></ul> <p>No</p> <ul> <li>Position sensitivity and risk </li></ul> <p>Non-sensitive (NS)/Low Risk</p> <ul> <li> <p>Trust determination process</p> </li><li> <p>Suitability/Fitness</p> </li><li> <p>Financial disclosure</p> </li></ul> <p>No</p> <ul> <li>Bargaining unit status </li></ul> <p>Yes</p> <ul> <li>Announcement number </li></ul> <p>CBCU-12737437-25-HA</p> <ul> <li>Control number </li></ul> <p>837260300</p> <p>This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/837260300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.</p>