<p>Community Health Alliance is looking for Dental Front Office Representative/Dental Sterilization Technician. Join our talented team of Dental that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income.</p> <p>We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.</p> <p>Job Description: The Dental Front Office Representative/Dental Sterilization Technician manages front desk dental functions of the dental clinic working in partnership with the provider staff to ensure smooth operation at the individual clinic level; is responsible for assisting the Dental Supervisor with the day-to-day business operation and facility maintenance to include administrative functions, billing, purchasing, customer service and quality management. Provides sterilization of dental instruments and trays. Sets up clean trays.</p> <p>Our team members enjoy benefits that include:</p> <ul> <li> <p>Competitive salary: $ 30,990- $46,485</p> </li><li> <p>100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire.</p> </li><li> <p>Continuing education benefit available at 24 hours & $500 per year</p> </li><li> <p>Paid Time Off:</p> </li><li> <p>PTO 15 days/year and increased after one years of service: pro-rated based on FTE status</p> </li><li> <p>8 paid holidays per year</p> </li><li> <p>CHA paid pension plan at 5% of earnings after one year of service; no employee match</p> </li><li> <p>Additional 403(b)retirement annuity plan for employee to save; no employer match</p> </li><li> <p>Malpractice coverage through FTCA (Federal Tort Claims Act)</p> </li><li> <p>CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee. This is an employee benefit paid and sponsored by CHA.</p> </li></ul> <p>Qualifications</p> <p>Knowledge, Skills and Abilities:</p> <ul> <li>Knowledge of essential functions in a core dental office </li><li>Knowledge of general office practices and procedures </li><li>Computer skills including ECW (or other patient communication programs if needed) </li><li>Knowledge of ADA, CDT and ICD-10-CM coding </li><li>Knowledge of dental insurance protocols </li><li>Knowledge of dental operational & electronic records systems; ability to apply knowledge in system development, maintenance and training situations </li><li>Skill in operating personal computer utilizing word processing, spreadsheets, databases and email </li><li>Skill in operating various office equipment, such as copy machine, facsimile machine, and telephone system </li><li>Keen understanding of scheduling and financial systems in order to support the practice </li><li>Knowledge of HIPPA and ensures patient confidentiality </li><li>Skill in accuracy and attention to detail </li><li>Ability to follow directives as set forth by supervisor and management </li><li>Ability to work with others </li><li>Ability to maintain confidentiality of information, most importantly patient financial and dental information </li><li>Ability to read and write legibly and calculate mathematical figures </li><li>Ability to solve practical problems and deal with a variety of variables </li><li>Ability to provide exemplary customer service for both internal and external customers. </li><li>Ability to exercise good judgment in appraising situations and making decisions </li><li>Ability to work and interact effectively and positively with other staff members to build and to enhance teamwork in the clinics and overall CHA organization </li><li>Ability to communicate in a courteous and professional manner </li><li>Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc. </li><li>Ability to hear and speak to converse over telephone </li><li>Ability to see to use computer efficiently and read computer reports and correspondence </li><li>Ability to lift up to 20 pounds on a frequent basis </li><li>Repetitive work with hands. </li><li>Standing for extended periods of time (up to 2-3 hours) at a time. </li><li>Working in isolated areas for a long period of time. </li><li>Participates in community functions that represent CHA. </li><li>Reasonable accommodation will be made for physical limitations on an individual basis </li><li>Ability to maintain a Drivers License and to perform courier duties, as needed </li><li>Ability to travel distances for multiple days when applicable </li><li>Ability to manage multiple assignments/projects; meet appropriate time-frames </li><li>Ability to read, write, and speak Spanish fluently </li><li>Knowledge of OSHA standards for cleaning and sterilization procedures within a dental clinic. </li><li>Knowledge of dental instruments, names and usage. </li><li>Knowledge of OSHA safety standards for handling contaminated instruments, set up of sterile fields, and sterile trays. </li><li>Ability to set up a variety of sterile trays based on provider preference and procedure. </li><li>Ability to work independently without immediate supervision. </li></ul> <p>Education and Experience: High School Diploma or technical school is required plus at least 2 years related experience and training in a dental or medical front/back office; or equivalent combination of education and experience, current OSHA training. Experience in dental front desk procedures and dental sterilization is preferred.</p> <p>Proficiency in both English and Spanish is preferred but not required. Candidates with bilingual skills will have an advantage in communicating with a diverse range of clients and team members.</p>