<p>The General Clerk will be responsible for assisting in general office support of clerical and administrative functions for the department. Maintain files in compliance with applicable laws and audit guidelines and organization. Coordinates the maintenance of supplies and materials of the department/unit.</p> <p>The Healthcare Parking Operations General Clerk will report under the direct supervision of the Keck Parking Operations Manager. The General Clerk will be responsible for assisting in general office support for Keck Hospital Parking Operations which include answering telephones, and answering emails and may provide backup coverage services in the absence of other staff members.</p> <p>Essential Duties:</p> <ul> <li>Provides backup coverage services in the absence of other staff members (Parking Operations Manager, Parking Office Coordinator, Parking Enforcement Officer, and Guest Relations Ambassador Services) </li><li>Perform general office support for Keck Hospital Parking Operations which include answering telephones, and answering emails. </li><li>Providing customers with information and facilitating resolution of customer needs. </li><li>Enforcing Keck Hospital Parking Operations policies, procedures, and regulations. </li><li>Maintains parking occupancy for the Keck Hospital Parking Structure, and other Keck Hospital parking facilities. </li><li>Processes, and tracks Keck Hospital-issued parking permits. </li><li>Maintains and fulfills inventory of office supplies. </li><li>Providing information to patients, visitors, employees, and faculty over the phone and in person. </li><li>Provide data entry for department programs and maintain necessary records, reports, and files. </li><li>Greet guests to the parking office and offer appropriate assistance. </li></ul> <p>Required Qualifications:</p> <ul> <li>Req High school or equivalent </li><li>Req 1 year 1-2 Years of experience in a related administrative assistant, or clerical role </li><li>Req Demonstrate excellent interpersonal and verbal/written communication skills </li><li>Req Must have superior phone presence and scheduling competencies </li><li>Req Demonstrate good organizational skills and attention to details </li><li>Req Knowledgeable of general office manners, routines and procedures </li><li>Req Knowledgeable of existing technologies that support the efficient and effective operations of an organization </li><li>Req Demonstrate strong calculation skills </li><li>Req Use sound independent judgment within established procedures and regulations </li><li>Req Knowledgeable of Word, Excel, and other applicable software programs </li><li>Req Fluency in written and spoken English - bilingual in Spanish, preferred. </li><li>Req Ability to work full time, weekday shifts as early as 8:00am </li><li>Req Availability to work weekends for revenue settlement as needed </li><li>Req Interact tactfully and effectively with those encountered in the course of the work, including hostile and irate citizens </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Pref Specialized/technical training 2 Year Degree </li></ul> <p>Required Licenses/Certifications:</p> <ul> <li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) </li></ul> <p>The hourly rate range for this position is $21.00 - $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.</p> <p>USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.</p> <p>We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.</p> <ul> <li>Notice of Non-discrimination </li><li>Employment Equity </li><li>Read USC's Clery Act Annual Security Report </li><li>USC is a smoke-free environment </li><li>Digital Accessibility </li></ul> <p>If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:</p> <p>https://wd5.myworkday.com/usc/d/inst/1$9925/9925$128117.htmld</p>