<ul> <li>Essential Duties and Responsibilities: </li><li>Partners with other Managers and Culinary to create a cohesive team across all F&B Operations. </li><li>Responsible for ensuring proper staffing for forecasted volume and budgetary guidelines. </li><li>Manages labor & other expenses to budget. </li><li>Responsible for development & performance of FOH Assistant Managers, supervisors and front line staff. </li><li>Effective communicator to leadership, front line, support departments and customers. </li><li>Responsible for hiring, managing, developing the food operations team. </li><li>Cultivates relationships with support departments ensuring expected outcome and team work. </li><li>Communicates with operational departments and ensures appropriate information disseminated to F&B staff. </li><li>Collaborates with the marketing team, creating plans to engage our customers and team. </li><li>Establishes performance & profit objectives for properties F&B outlets. </li><li>Programs/ updates menus and specials in Micros. </li><li>Responsible for creation, implementation & enforcement F&B procedures. </li><li>Responsible for setting & maintaining a high level of expectations for food quality, service & overall culture. </li><li>Models a high level of integrity, service and team engagement in all areas of our operation and support departments. </li><li>Maintains open lines of communication and creates a team atmosphere with Culinary, Stewarding and Beverage Operations.. </li><li>Performs the duties and responsibilities associated with the Illinois Gaming Board Statewide. Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS. </li><li>Performs all other duties as assigned. </li></ul> <p>Qualifications (Knowledge, Skills, and Abilities):</p> <ul> <li>Accredited degree or certification in hospitality management, culinary arts, catering or something similar and 3-5 years of experience in food & beverage front of the house/culinary management or a combination of the two preferred. </li><li>Must possess outstanding interpersonal communications skills to effectively interface with guests and team members. </li><li>Possesses ability to work under pressure. </li><li>Computer literate in Microsoft Office or Google Workspace applications. </li><li>Must be able to use a computer to enter requisitions. </li><li>Must be able to understand and communicate Material Data Safety Sheets to all team members. </li><li>Must be detail oriented. </li><li>Must possess excellent leadership / motivation skills. </li><li>Must possess excellent organization and planning skills. </li><li>Must possess budget and mathematical skills. </li><li>Ability to successfully fulfill the pre-employment process </li><li>Ability to work flexible shifts and days of the week including holidays </li><li>Ability to obtain and maintain all necessary licensing </li></ul> <p>Physical and Mental Demands:</p> <ul> <li>Frequent walking. </li><li>Bend, stretch, and stand for extended periods of time. </li><li>Occasional lifting up to 15 pounds at a time. </li></ul> <p>Job Requirements:</p> <ul> <li> <p>3 - 5 years F&B leadership role, in gaming or hospitality environment</p> </li><li> <p>BA Degree in gaming/hospitality or related field</p> </li><li> <p>Excellent oral and written communication skills.</p> </li><li> <p>Excellent leadership / motivation skills.</p> </li><li> <p>Excellent organization and planning skills.</p> </li><li> <p>Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).</p> </li><li> <p>Budget and mathematical skills.</p> </li><li> <p>Ability to communicate with Team members and guests</p> </li><li> <p>Ability to successfully fulfill the pre-employment process</p> </li><li> <p>Ability to work flexible shifts and days of the week including holidays</p> </li><li> <p>Ability to obtain and maintain all necessary licensing</p> </li><li> <p>Frequent walking, standing, kneeling, twisting, bending and some lifting</p> </li><li> <p>Perks that Work!</p> </li><li> <p>Medical, Dental, Vision, and Life Insurance</p> </li><li> <p>401K - 4% match to 5% Team Member Contribution</p> </li><li> <p>$1 Daily Meals</p> </li><li> <p>Earn up to 18 Days of Paid Time Off Your First Year</p> </li><li> <p>Free Shuttle from Rosemont's Blue Line Station</p> </li><li> <p>Free Parking On-Site</p> </li><li> <p>Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren</p> </li><li> <p>Tuition Reimbursement</p> </li><li> <p>Fitness/Gym Reimbursement</p> </li><li> <p>Community Volunteer Opportunities</p> </li><li> <p>Leadership Training & Career Advancement Programs</p> </li><li> <p>Team Member Exclusive Discounts</p> </li><li></li></ul>