<p>Bachelor's degree in Technical Writing, Rhetoric, Communications, or related field (or equivalent experience).</p> <ul> <li>8+ years of technical writing and editing experience. </li><li>2+ years of hands-on NLP or conversational AI experience. </li><li>2+ years in financial services (preferred). </li><li>Advanced knowledge of technical writing methodology and style guides. </li><li>Practical experience with knowledge management and KCS principles. </li><li>Knowledge of financial institution structures, regulations, and loan servicing processes (preferred). </li><li>Salesforce experience preferred. </li></ul> <p>Salary Range - $120,000-$140,000 a year</p> <ul> <li>#LI-NR3 </li></ul> <p>TCS Employee Benefits Summary:</p> <ul> <li>Discretionary Annual Incentive. </li><li>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. </li><li>Family Support: Maternal & Parental Leaves. </li><li>Insurance Options: Auto & Home Insurance, Identity Theft Protection. </li><li>Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. </li><li>Time Off: Vacation, Time Off, Sick Leave & Holidays. </li><li>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. </li></ul>