<p>Program Manager & Technical Sales JOB SUMMARY The Program Manager & Technical Sales serves as the primary liaison between customers, engineering, and production teams. This role combines technical knowledge, project management, and customer relationship skills to ensure successful delivery of aerospace products and programs - from initial proposal through production and delivery. The ideal candidate understands aerospace manufacturing processes (e.g., machining, fabrication, assembly), thrives in a fast-paced environment, and can translate customer requirements into actionable plans and effectively.</p> <p>ESSENTIAL FUNCTIONS</p> <p>Serve as the main point of contact for assigned aerospace customers and programs. Manage program lifecycle: quotation, contract review, planning, execution, delivery, and post-delivery support. Work closely with engineering and production teams to ensure technical requirements, schedules, and budgets are met. Develop and deliver technical sales proposals, cost estimates, and program status reports. Monitor and report on program performance metrics (quality, delivery, cost, customer satisfaction). Identify and pursue new business opportunities within existing and prospective accounts. Coordinate customer meetings, audits, and program reviews. Support pricing strategy and contract negotiations in alignment with company objectives.</p> <p>ADDITIONAL RESPONSIBILITIES</p> <p>Performs other related duties as assigned. Performs semi-routine duties where some judgment is required when communicating with customers, sales representatives, and intercompany personnel. Work is performed under defined and uniform procedures. Business Contacts: Responsible for maintaining good customer relations. Generally deals with representatives and customers concerning matters that require tact and resourcefulness. Contacts with other personnel including engineering, accounting, manufacturing, shipping, receiving, and tools departments.</p> <p>KNOWLEDGE, SKILLS, AND ABILITIES</p> <p>Strong understanding of aerospace materials, machining, or assembly processes. Proven ability to manage complex programs and multi-disciplinary teams. Excellent communication, negotiation, and customer relationship skills. Proficiency with ERP/MRP systems and Microsoft Office Suite.</p> <p>EDUCATION AND EXPERIENCE</p> <p>Bachelor's degree in Engineering, Business, or related field (or equivalent experience). 5+ years of experience in program management, technical sales, or customer-facing engineering within aerospace or precision manufacturing. Experience with AS9100 and ITAR compliance.</p>