<p>Senior Collections Associate</p> <p>Provides daily direction and communication to employees to insure functional duties are performed in a timely, efficient, and knowledgeable manner. Assist in the training of new employees. Coordinate necessary schedules for rotating duties. Work as a leader of special or on-going projects. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Serve as a resource for other departments on matters pertaining to functional area. Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.</p> <p>KNOWLEDGE/SKILLS & ABILITIES:</p> <p>Requires basic knowledge of office procedures. Familiar with general office equipment. Detail oriented with attention to accuracy. Must have ability to work independently and effectively with little supervision. Must have strong verbal and written communication skills Must have demonstrated ability for problem-solving. Must have strong working knowledge of MS Excel, MS Access and MS Word Able to interact within a team environment.</p> <p>EXPERIENCE:</p> <p>4-6 years accounting experience. 2 + years of collections and/or customer service (preferred).</p> <p>EDUCATION:</p> <p>Minimum requirements of High School Diploma or GED and 2 years of customer service. Preference will be given to those with an Associate Degree or Bachelor Degree.</p>