<p>JOB SUMMARY</p> <p>Processes customer transactions in a professional, efficient and accurate manner in accordance with federal guidelines and banking policy. Receives and disburses cash accurately, maintains a cash drawer and balances it daily. Interacts with customers to enhance the overall marketing effort of the bank. Exercises judgment with moderate supervision. The On-Call Teller provides coverage to a designated market on an as needed basis.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Completes all transactions in accordance with established procedures </li><li>Accepts business and personal deposits, loan payments and items for collection </li><li>Cashes checks and processes savings withdrawals with authorized limits </li><li>Redeems bonds and bond coupons </li><li>Prepares appropriate cash in/out or debit/credit tickets for cash transactions </li><li>Handles other services such as official checks and cash advances </li><li>Processes mail deposits and handles night depository procedures (receiving, processing, and returning customer bags) </li><li>Contacts customer regarding overdrafts and non-sufficient funds (teller item or charge back) </li><li>May process large and complicated deposits for commercial customers </li><li>Applies good security and safety habits at all times </li><li>Balances cash drawer daily with accuracy (maintaining authorized cash limits); balances and supplies the ATM </li><li>Balances and mails tax deposits </li><li>Proactively and consistently delivers excellent customer service and follows up in a timely manner with customers as needed </li><li>Interacts with other departments in a professional manner </li><li>Maintains customer confidentiality at all times </li><li>Perceptive to customer wants and needs. Asks appropriate questions to gain understanding and refers customers to other areas in the branch as applicable </li><li>Promotes bank services and cross-sells bank products </li><li>Understands and follows all security and compliance policies and procedures </li><li>Demonstrates a professional attitude in actions, dress and communication </li><li>Shows a willingness to take on new challenges </li><li>Actively participates in branch and other meetings as requested </li><li>Demonstrates willingness to assist co-workers as part of a branch team </li><li>Understands and follows all bank policies and procedures (including attendance) </li><li>May be responsible for backing-up Teller Supervisor, Customer Service Representative, and/or other branch staff member </li><li>Travels within designated market working in the retail bank on an as needed basis </li><li>May perform other duties as needed as requested by Teller Supervisor or Branch Manager </li></ul>