<p>Job Responsibilities</p> <p>This position will provide telephone and administrative support in the corporate section of the Business Filings Division.</p> <p>The ideal candidate will possess strong customer service skills, the ability to work independently, and talk and hear with clarity.</p> <p>Responsibilities:</p> <ul> <li>Provide excellent customer service for high volume telephone inquiries for the business filings division. </li><li>Assist in providing customers with copies of corporate documents on file and/or certificate of existences as requested through the agency's online Business Filing Document Request System. </li><li>Perform any special assignments as instructed by the Director of Business Filings. </li></ul> <p>Minimum and Additional Requirements</p> <p>Minimum Requirements:</p> <ul> <li>A high school diploma and work experience in customer service. </li><li>Experience in a professional office environment. </li><li>Experience in a call center. </li><li>Ability to deal effectively, but professionally with the public in handling inquires and communicating information. </li><li>Ability to speak and hear with clarity. </li></ul> <p>Additional Comments</p> <p>The South Carolina Secretary of State's Office offers an exceptional benefits package for full time employees.</p> <ul> <li>Health, dental, vision, long term disability, and life insurance for employees, spouse and children </li><li>15 days annual (vacation) leave per year </li><li>15 days sick leave per year </li><li>13 paid holidays </li><li>Retirement benefit choices* </li><li>*State Retirement Plan(SCRS) </li><li>*State Optional Retirement Program(State ORP) </li><li>Deferred Compensation Programs </li><li>Employee Assistance Program (EAP) at no cost to the employee or members of their household </li></ul> <p>Employment in this position will be contingent upon the following:</p> <ul> <li>An acceptable review of your past employment history, personal references, and other sources, including, but not limited to, the criminal reference check which will be conducted by the South Carolina Law Enforcement Division (SLED). </li><li>When applying for this position, the electronic state application must be completed in its entirety. This includes the Education and Work Experience sections and the Supplemental Questions. A resume will not be accepted in lieu of a completed application, nor will it be used to determine if an applicant has met the qualifications for the position. </li><li>Failure to provide detailed and complete work-related information or answering "Yes" to specific supplemental questions that cannot be found in your work history, may result in your application being rejected. </li><li>Any misrepresentation of yourself will disqualify you from the position. </li></ul>