<p>Introduction</p> <p>Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.</p> <p>We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.</p> <p>Overview</p> <p>As a Senior Claims Advocate, West Coast, you will manage the claims process from beginning to end, working with brokers based primarily in Glendale, California and their clients. You will consult with brokers, clients and insurers on a range of complex claim matters involving management liability policies. The position is full-time remote.</p> <p>How you'll make an impact</p> <ul> <li>Consult on appropriate claims strategy with brokers and clients </li><li>Analyze claims and policies for reporting claims to insurers </li><li>Report claims in timely and appropriate manner </li><li>Manage communications between clients, insurers and brokers to move the claims process forward </li><li>Advocate for clients throughout life of the claim to maximize results </li><li>Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters </li><li>Exercise judgment in escalating complicated or high-exposure claims </li><li>Engage proactively to drive the claims process in a timely and appropriate manner </li><li>Provide insight and claims information during claims reviews and sales pitches </li><li>Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients </li><li>Maintain claims information and documentation in approved diary system and databases </li></ul> <p>About You</p> <ul> <li>College degree and Juris Doctorate preferred </li><li>3 years of relevant claims experience, with adjuster experience preferred </li><li>Advanced knowledge of core management liability and professional liability policies preferred </li><li>Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint </li><li>Exceptional verbal, written and interpersonal communication skills, including responsiveness </li><li>Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information </li></ul> <p>#LI-MS1</p> <p>Compensation and benefits</p> <p>On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.</p> <p>Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:</p> <ul> <li>Medical/dental/vision plans, which start from day one! </li><li>Life and accident insurance </li><li>401(K) and Roth options </li><li>Tax-advantaged accounts (HSA, FSA) </li><li>Educational expense reimbursement </li><li>Paid parental leave </li></ul> <p>Other benefits include:</p> <ul> <li>Digital mental health services (Talkspace) </li><li>Flexible work hours (availability varies by office and job function) </li><li>Training programs </li><li>Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing </li><li>Charitable matching gift program </li><li>And more... </li></ul> <p>We value inclusion and diversity</p> <p>Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement</p> <p>Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.</p> <p>Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p> <p>Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.</p> <p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p>