<p>This position ensures timely workflow and completion of the work within a specific labor group or process. This position continuously engages with associates in a particular labor group and provides feedback to management daily to achieve customer expectations. This is a working lead position which means you must be able to perform the position responsibilities while working within the assigned labor group.</p> <p>Responsibilities</p> <ul> <li>Ensure all safety policies and procedures are being adhered to within the assigned labor group daily. </li><li>Ensure all quality and accuracy standards are being maintained within the assigned labor group daily. </li><li>Ensure timely completion of workload within the assigned labor group based on volume and available resources. </li><li>Provide timely performance reports to supervisor on associates within assigned labor group. </li><li>Provide timely feedback to supervisor on overall progress of the work area throughout the day. </li><li>Notify supervisor of impeding factors to work completion based on volume and available resources. </li><li>Follow up on outstanding issues within the assigned labor group to ensure timely resolution. </li><li>Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively. </li><li>Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept. </li><li>Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures. </li><li>Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area. </li><li>Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards. </li><li>Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group. </li></ul> <p>Knowledge, Skills, and Abilities</p> <ul> <li>Ability to teach, train, and develop associates within a particular labor group to maintain standards in safety, productivity, as well as quality is critical </li><li>Must possess proficient communication, computer, and time management skills </li><li>Excellent customer service, problem solving and decision-making skills desired </li><li>Strong verbal & written communication skills required </li><li>Ability and availability to work extended hours including nights and weekends as needed by the customer </li><li>Ability to maintain a high level of accuracy in preparing and entering information </li></ul> <p>Education/Experience</p> <ul> <li>Diploma or GED Equivalency </li><li>Prior RF Unit Experience preferred </li></ul> <p>Competitive Compensation</p> <p>We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.</p> <p>Robust Health & Wellness Benefits</p> <p>Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:</p> <ul> <li>Medical, Dental & Vision Insurance </li><li>Telemedicine Access </li><li>Company-Paid Short & Long-Term Disability Coverage </li><li>Health Savings Account (HSA) </li><li>Company-Paid Life Insurance </li></ul> <p>Time to Recharge</p> <p>We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:</p> <ul> <li>Generous Paid Time Off (PTO) </li><li>Paid Company Holidays </li><li>Time off to Volunteer </li></ul> <p>Culture-Driven Perks</p> <p>We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:</p> <ul> <li>Casual Dress Code: Dress for your day. </li><li>Tuition Reimbursement: Advance your education with financial support. </li><li>Employee Discount Program: Exclusive savings on everyday essentials and more. </li><li>Dependent Care Flexible Spending Account (DFSA) </li><li>Adoption Assistance: Meaningful support for growing families. </li><li>Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges. </li><li>Pet Insurance: To protect your furry family members </li></ul> <p>Covenant Logistics is an Equal Opportunity Employer</p> <p>Disability/Veteran</p> <p>VEVRAA Federal Contractor</p>