<p>Working at Klaviyo</p> <p>At Klaviyo, we're building technology that empowers creators, entrepreneurs, and businesses of all sizes. Our team is collaborative, curious, and committed to growth-both for our customers and ourselves.</p> <p>About the Role</p> <p>We're looking for a strategic and analytical Senior Manager of GTM Incentive Compensation Design to help shape the future of Klaviyo's global sales compensation programs. In this high-impact role, you'll partner closely with GTM leadership, Sales Operations, Finance, HR, and Systems teams to design, model, and implement compensation programs that motivate performance and support predictable, scalable growth.</p> <p>You'll own the end-to-end incentive design process, applying strong analytical skills, industry best practices, and AI-driven insights to guide compensation strategy across our field-facing teams. This is an exciting opportunity for a compensation leader who thrives at the intersection of strategy, analytics, and operational excellence.</p> <p>How You'll Make an Impact</p> <p>Compensation Strategy & Design</p> <ul> <li>Design incentive programs that drive high performance and align to Klaviyo's strategic goals. </li><li>Lead annual and ongoing plan design cycles, incorporating market insights, financial modeling, and cross-functional feedback. </li><li>Translate business priorities into scalable, balanced, easy-to-understand compensation frameworks. </li></ul> <p>Analytics, Modeling & Insights</p> <ul> <li>Build cost models and scenario analyses to evaluate plan performance and guide leadership decisions. </li><li>Use AI/ML to support predictive analysis, trend identification, and plan optimization. </li><li>Deliver clear dashboards and insights to measure sales effectiveness and compensation program impact. </li><li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. </li></ul> <p>Program Operations & Governance</p> <ul> <li>Manage the ongoing administration of incentive plans, including policy alignment, crediting logic, and dispute resolution. </li><li>Serve as business advisor and subject matter expert for Xactly and ICM design-reviewing configuration, defining rules, and supporting UAT. </li><li>Partner with Legal, Finance, and internal controls teams to ensure compliance, accuracy, and operational rigor. </li></ul> <p>Cross-Functional Partnership & Enablement</p> <ul> <li>Act as a trusted advisor to Sales and GTM leadership, communicating plan design, performance, and trade-offs. </li><li>Enable Sales Leaders and frontline teams through training, documentation, and transparent communication. </li><li>Build strong relationships across People Operations, Finance, Sales Operations, and Systems teams. </li></ul> <p>Process Improvement & Innovation</p> <ul> <li>Identify opportunities to automate, streamline, and enhance end-to-end compensation workflows. </li><li>Leverage AI and modern tools to reduce manual effort and improve accuracy, insights, and scalability. </li><li>Elevate compensation policies, processes, and system capabilities to support high-growth GTM motions. </li><li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. </li></ul> <p>What You Bring</p> <ul> <li>7+ years of experience in Sales Compensation, ideally within SaaS or technology GTM organizations. </li><li>3+ years building compensation models, dashboards, or multi-source analytics. </li><li>Strong analytical and problem-solving skills with the ability to influence senior stakeholders. </li><li>Experience with Xactly or other ICM systems; Salesforce, Google Suite, and Excel proficiency required; SQL familiarity is a plus. </li><li>Experience applying AI/ML for analysis, forecasting, or process optimization. </li><li>Comfortable navigating ambiguity and driving clarity in fast-paced environments. </li><li>Excellent communication, prioritization, and project management abilities. </li><li>Bachelor's degree in Business, Finance, Accounting, Math, Economics, or related field (or equivalent experience). </li></ul> <p>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.</p> <p>Please see the independent bias audit report covering our use of Covey here</p>