<p>Requisition ID: 424819</p> <p>Work Area: Information Technology</p> <p>Expected Travel: 0%</p> <p>Career Status: Professional</p> <p>Employment Type: Regular Full Time</p> <p>Career Level: T3-3</p> <p>Additional Locations:</p> <p>Original Posting Date: 06/02/2025</p> <p>Job Title: IT Technology Services Senior Specialist</p> <p>Location: Newtown Square, PA</p> <p>Work Model: Hybrid work model</p> <p>Purpose and Objective:</p> <p>SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Newtown Square, PA location to deliver outcomes of assigned projects.</p> <p>Expectations and Tasks:</p> <p>Solve complex issues in own area (e.g. cross-functional or cross-country projects), Decisions/solutions can enhance essentially current and future; design and strategy, or enhance complex systems/processes. Represents SAP to customers and communicates clear and conveying processes & policies. Advocates for the end user by having a deep understanding of end user needs, behaviors & usage patterns. Promotes the role of User Experience, thorough understanding of contemporary user-centered design methodologies & practices and ability to integrate those into current and future development efforts. Develops and provides systems, applications, products, and services to optimize/automate business processes, improve work efficiency and provides the expert support in operations. Revises and updates existing programs and provides required documentation. Facilitates the service lifecycle and product lifecycle. For Delivery, acts as a technology expert to: Execute technical feasibility studies / solution reviews; Define / review technical blueprint for internal IT projects; Customize and develop enhancements; Implement the solutions; Provide technical documentation. For Operation, acts as a cross functional technology expert to: Execute and support problem management and continuous improvement; Participate in de-escalation activities; Contribute to the Build to Run engagement; Contribute to the definition of technical standards and frameworks.</p> <p>Education and Occupational Experience:</p> <p>Bachelor's degree or foreign equivalent in Computer Science, Mathematics, Information Systems, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Mathematics, Information Systems, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation.</p> <p>Qualifications/Skills and Competencies Experience:</p> <p>Experience must involve four (4) years in the following:</p> <ul> <li>Administering SAP S/4HANA and SAP NetWeaver; </li><li>Designing and implementing SAP Applications and Databases, focusing on High Availability and disaster recovery concepts; </li><li>Finding and fixing problems with load balancers; and </li><li>Analyzing HANA data footprint, to perform upsizing or downsizing of the database. </li></ul> <p>Prior experience, internship, or academic coursework must include each of the following:</p> <ul> <li>SAP Cloud Platform Identity Authentication; and </li><li>SAP Cloud Platform Identity Provisioning Service. </li></ul> <p>Certifications required:</p> <ul> <li>Microsoft Azure or AWS Architect; </li><li>SAP HANA; and </li><li>SAP Certified Technology Associate - OS/DB Migration OR SAP Certified Specialist - SAP S/4HANA Conversion and SAP System Upgrade. </li></ul> <p>Travel: N/A</p> <p>This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the</p>