<p>When you join Verizon</p> <p>You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.</p> <p>Job Description:</p> <p>The Strategic Account Manager (SAM) is the main point of contact, specializing in existing account penetration, introducing new, upsell products/features and expansion for devices, assets and video. The SAM will conduct product demonstrations and close business to secure incremental revenue. The SAM is responsible for building and strengthening customer relationships, overall account health, customer satisfaction and retention. The SAM will make outbound phone calls, present/negotiate pricing, present business cases for contract re-writes and pricing negotiations, execute contracts, manage email campaigns developed in partnership with Marketing and leverage sales tools across multiple platforms.</p> <ul> <li> <p>Provide solutions and drive revenue through identifying and closing new opportunities for additional vehicles and/or asset trackers, emerging software solutions and products/features</p> </li><li> <p>Partner with other departments such as the Solutions Desk, Implementation and Deployment to ensure customers are fully supported at all times</p> </li><li> <p>Communicate several times a day with the team on sales activity, metrics and performance</p> </li><li> <p>Account management with a diverse book of business across various industries</p> </li><li> <p>Prioritize activity and sales pipeline to achieve goals with an emphasis on time management, productivity, accurate forecasting and funnel management</p> </li><li> <p>Follow-up on proposals and negotiate contracts with customers</p> </li><li> <p>Collaborate with internal and external partners from the sale through implementation</p> </li><li> <p>Manage customer relationships/ satisfaction and address open issues, problems and requests</p> </li></ul> <p>Where you'll be working:</p> <p>In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.</p> <p>You'll need to have:</p> <ul> <li> <p>Bachelor's Degree or four or more years of work experience</p> </li><li> <p>Three or more years of relevant work experience in a SaaS environment</p> </li></ul> <p>Even better if you have one or more of the following:</p> <ul> <li> <p>Previous experience selling into SMB Accounts</p> </li><li> <p>Consultative selling experience</p> </li><li> <p>3+ years of B2B inside sales experience</p> </li><li> <p>1+ years of product sales account management experience</p> </li><li> <p>Account management experience</p> </li></ul> <p>Where you'll be working</p> <p>In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Equal Employment Opportunity</p> <p>Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.</p>