<p>JOB SUMMARY:</p> <p>The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.</p> <p>JOB DUTIES AND RESPONSIBILITIES:</p> <ul> <li>Responsible for pick and pack of outbound orders for a variety of customers </li><li>Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues </li><li>Maintain accuracy throughout the inventory receiving, stocking, fulfillment, and order returns processes </li><li>Monitor and maintain minimum stocking quantities on the picking lines </li><li>Process returned orders back into inventory </li><li>Participate in special projects such as kitting, inventory labeling, creating finished goods, etc. </li><li>Perform other duties as assigned </li></ul> <p>REQUIRED QUALIFICATIONS:</p> <ul> <li>High School Diploma or equivalent </li><li>1 years of experience in warehouse operations, customer service or related field </li><li>Ability to handle repetitive work </li><li>Ability to adapt to change </li><li>Ability to work on multiple projects simultaneously while accomplishing daily tasks </li><li>Effective oral and written communication skills and excellent interpersonal skills </li><li>Attention to detail, critical thinker and problem-solving skills </li><li>High standards for integrity, honesty, professionalism, and work ethic </li><li>Commitment to service excellence </li><li>Ability to work independently while demonstrating excellent organization and follow through </li><li>Demonstrates flexible and efficient time management and ability to prioritize workload </li><li>Ability and willingness to move with purpose and a strong sense of urgency </li><li>Self-motivated, positive, and enthusiastic </li><li>Self- starter with a strong desire to exceed expectations and capable of supporting a team </li><li>Maintains confidentiality discretion </li><li>Ability to effectively work in collaboration with others to achieve business objectives </li><li>Willing to grow and be challenged </li><li>Attends training as requested/deemed necessary </li></ul>