<p>Job Details</p> <p>Major Food Group is hiring enthusiastic Host/Hostess for The Lobster Club, located inside the historic Seagram's Building.</p> <p>The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality. Everything on the menu is designed to be shared, with the focus on food and fun, not formality.</p> <p>As a valuable addition to our team, you must ensure that guests have a pleasant and memorable experience.</p> <p>RESPONSIBILITIES:</p> <ul> <li>Greets and seats guests, presents menus to guests, informs them of special catch and soups. </li><li>Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. </li><li>Takes names on a waiting list. </li><li>Runs the floor plan board. </li><li>Observes tables and keeps track of clean, dirty and occupied tables. </li><li>Takes guest information and quotes wait times to guests accurately when tables are not immediately available. </li><li>Cleans, organizes and stocks menus at the host area. </li><li>Answers phone and answers questions concerning the menu and restaurant. </li><li>Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience. </li><li>Performs other duties as directed. </li></ul> <p>REQUIREMENTS:</p> <ul> <li>Experience in a high volume, upscale restaurant preferred but not required </li><li>Previous customer service experience strongly preferred </li><li>Possesses and exhibits the drive to provide exceptional service. </li><li>Full time flexible hours are required (able to work days, nights, weekends, holidays). </li><li>Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. </li><li>Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel. </li><li>Positive and enthusiastic attitude </li></ul> <p>BENEFITS:</p> <ul> <li>Competitive Salary </li><li>Medical/Dental/Vision Insurance with Company subsidy </li><li>Growth Opportunities </li><li>Progressive Paid Time Off </li><li>Parental Leave </li><li>Tuition Reimbursement </li><li>Generous Dining Allowance </li><li>Unlimited Referral Program </li><li>TransitChek Discount </li><li>401k Plan with Employer Contribution </li></ul> <p>Compensation: $20- $22 hourly based on experience.</p> <p>Equal Employment Opportunity</p> <p>Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.</p> <p>Compensation Details</p> <p>Compensation: Hourly ($20.00 - $22.00)</p> <p>Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts</p> <p>Required Skills</p> <p>Customer Service</p> <p>Ability to Work in a High Volume Environment</p> <p>Ability to Work In a High Pressure Environment</p> <p>Teamwork</p> <p>Strong Communication Skills</p> <p>high volume restaurant experience</p> <p>Communication Skills</p> <p>Ability to Multitask</p> <p>Ability to Stand/Walk for 8 Hours</p> <p>Attention to Detail</p> <p>Exceptional Service</p> <p>Time Management</p> <p>Ability to Handle Stress</p> <p>Ability to Stand/Walk for 8 Hours, Bend, Push, Pull, Lift 30 Lbs</p> <p>Customer Relationship Management</p> <p>Problem Solving Skills</p> <p>Computer Skills (POS Systems, Open Table, Word, Excel)</p> <p>Ability to Handle Customer Complaints</p> <p>Multitasking</p> <p>Flexibility in scheduling</p> <p>Computer Skills Including Pos Systems, Open Table, Word, Excel</p> <p>Physical Stamina</p> <p>Adaptability</p> <p>Ability to follow instructions</p> <p>Positive and Enthusiastic Attitude</p> <p>Cultural Awareness of Japanese Cuisine</p> <p>Organizational Skills</p> <p>Computer Skills (POS Systems, OpenTable, Word and Excel)</p> <p>Interpersonal Skills</p> <p>Positive Attitude</p> <p>Ability to Work Under Pressure</p> <p>Flexibility</p> <p>Culinary Knowledge</p> <p>Guest Relations</p> <p>Sales Skills</p> <p>Ability to follow directions</p> <p>Read more</p>