<p>Job Description:</p> <p>GENERAL STATEMENT OF DUTIES:</p> <p>The primary function of this position is to provide leadership and direction for the residence education and community functions within the Department of Housing and Residential Services and guidance for conduct and community standards for the campus. This staff member leads the residence education area in conjunction with the Director of Housing and Residential Services. A goal of this position is to establish a cohesive, inclusive, and safe residential community utilizing diversity & social justice and case management practices to promote student success. The Associate Director works collaboratively within the department and with campus partners to provide a positive residential experience while providing the highest level of customer services. The Associate Director will provide guidance, adjudicate conduct cases, support special student populations, and respond to crises as part of the on-call duty rotation. Additionally, the Associate Director is responsible for the daily management of the Student Conduct process; reviewing incident reports, assigning cases, serving as a hearing officer, and managing appeals. The Associate Director will collaborate on Student Conduct related matters with Housing and Residential Services Staff, the CARE Team, Dean of Students, and Director of Title IX/Equal Opportunity. The option to live on campus is available.</p> <p>SUPERVISION EXERCISED: Supervises applicable administrative, graduate student, and support staff.</p> <p>SUPERVISION RECEIVED: Reports to the Director of Housing & Residential Services and coordinates closely with the Dean of Students and Director of Title IX/Equal Opportunity as appropriate.</p> <p>DUTIES & RESPONSIBILITIES:</p> <ul> <li>Serve as the day-to-day manager of student conduct for the university. </li><li>Oversee assignment and adjudication of student conduct cases, appeals, and administrative investigations in accordance with university policies. </li><li>Maintain accurate data and records related to conduct cases and produce reports as needed. </li><li>Serve as a hearing officer and investigator for student conduct matters. </li><li>Enforce university, state, and local policies related to student behavior, including drug and alcohol regulations. </li><li>Collaborate with departments including Academic Affairs, Enrollment Management, and Student Affairs to identify and address student retention and success issues. </li><li>Define and support the needs of specialized student populations such as commuter students, first-generation students, and others through partnerships and programming. </li><li>Serve as a member of the CARE team and follow up on student welfare and behavioral concerns. </li><li>Support academic retention through direct student contact, coordination of skill-building resources, and academic accountability measures. </li><li>Participate in an on-duty rotation to provide after-hours response to crises involving residential students. </li><li>Work with University Police and campus partners in managing critical incidents or conduct concerns. </li><li>Lead departmental assessment planning processes including identifying annual goals and objectives, monitoring key performance indicators, recommending appropriate assessment tools, conducting data analysis, providing recommendations and improvements. </li><li>Coordinate assessment training for functional areas in order to assist with long-term departmental planning. </li><li>Train and actively provide direct or indirect supervision of professional, graduate, and student staff. </li><li>Serve as a support to Residential Learning Communities, which includes campus partner and student staff, creating evaluation tools. </li><li>Support resident leadership and development (i.e. Residence Hall Association and Residential Learning Communities) opportunities through training, in-services, and conferences. </li><li>Serve in the absence of the Director of Housing & Residential Services. </li></ul> <p>Requirements:</p> <p>QUALIFICATIONS:</p> <ul> <li>Minimum 5 years of progressively responsible experience in student conduct, residential life, and/or student affairs. </li><li>Demonstrated knowledge of student development theory, student conduct processes, and crisis management. </li><li>Strong interpersonal, counseling, and conflict-resolution skills. </li><li>Ability to manage sensitive situations with discretion and professionalism. </li><li>Familiarity with FERPA, Title IX, Clery Act, and other relevant laws and compliance standards. </li><li>Experience working with diverse student populations and a commitment to equity and inclusion. </li><li>Demonstrated recent experience in student conduct, compliance, higher education laws, and the ability to counsel students individually to resolve university-related concerns. </li><li>Knowledge of the tenets of diversity, equity, and inclusion work and social justice education, and the ability to appropriately and effectively understand and adapt to cultural differences within a group environment. </li><li>Knowledge of higher education and student development principles, practices, procedures, and the ability to use this knowledge to foster student success. </li><li>Knowledge and experience working collaboratively with faculty, academic, and student affairs staff in support of student learning and development. </li><li>Demonstrated management and program development skills, including experience with strategic planning and implementation of new initiatives. </li><li>Proven short- and long-term planning skills, coupled with ability to manage multiple projects simultaneously. </li><li>Ability to motivate staff and build an effective team, and exhibit initiative, creativity, and enthusiasm. </li><li>Ability to maintain a sense of fairness, sensitivity, and good judgement in emotionally-charged situations. </li><li>Must be able to satisfactorily pass a check conducted by the Criminal History Systems Board (CORI check); a background check satisfactory to the university. </li><li>Ability to perform above duties with or without reasonable accommodation. </li></ul> <p>PREFERRED QUALIFICATIONS:</p> <ul> <li>Master's degree in Higher Education Administration, Student Affairs, Counseling, or a related field. </li></ul> <p>Additional Information:</p> <p>This is a full-time, benefited, exempt, professional APA position. The annual salary range for this position is $65,000 - $78,000 commensurate with education and experience and dependent on if housing is negotiated.</p> <p>Work hours are primarily 8am-5pm weekdays (some evening, weekend, and break periods work as needed)</p> <p>Fitchburg State University offers a competitive benefits package that includes:</p> <ul> <li>Nine different pre-taxed, health insurance plan options. </li><li>Pension or 401(a) defined contribution plan, and supplemental plan retirement options. </li><li>Life insurance up to 8x the annual salary. </li><li>Long-term disability coverage. </li><li>Dental insurance. </li><li>Twenty vacation days accrued per year. </li><li>Fifteen sick days accrued per year. </li><li>Five personal days per year. </li><li>Paid holidays. </li><li>Tuition remission for self, spouse, and dependent children. </li></ul> <p>This position qualifies as a Campus Security Authority (CSA) and is designated as such, effective September 2024. A CSA is a person designated to report crimes that occur on campus to the University Police Department. CSAs are designated under the Clery Act and must complete annual training on reporting crimes, victim relations and support, and related University policies.</p> <p>Fitchburg State University is an equal opportunity/Affirmative Action Employer. Members of traditionally underrepresented groups are strongly encouraged to apply.</p> <p>Application Instructions:</p> <p>PRIORITY REVIEW: JUNE 30, 2025</p> <p>Interested candidates should submit a cover letter, resume and the names of three professional references.</p> <p>Please click CONTACT US if you need assistance applying through this website.</p> <p>Please click here to login to check/edit your profile or to upload additional documents.</p>