<p>Position Number: 2210-3223</p> <p>County: Pulaski</p> <p>Posting End Date: August 29, 2025</p> <p>Federal Programs: Part C</p> <p>Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning.</p> <p>Position Information</p> <p>Job Series: Administrative Support - Career-path</p> <p>Classification: Licensing Coordinator</p> <p>Class Code: PAS09P</p> <p>Pay Grade: SGS03</p> <p>Salary Range: $39,171 - $57,973</p> <p>Job Summary</p> <p>The Licensing Coordinator is responsible for overseeing and managing the licensing and regulatory processes for a department. This position involves coordinating the processing, verification, and approval of applications for licenses, certifications, or permits, ensuring that all licensing procedures are compliant with state laws and regulations. The Licensing Coordinator may lead a team of licensing specialists, review complex or sensitive licensing issues, and implement process improvements to enhance efficiency and effectiveness.</p> <p>Primary Responsibilities</p> <p>Coordinate the overall licensing process, ensuring compliance with applicable state laws, regulations, and policies. Mentor and lead a team of Licensing Specialists, providing guidance and support to ensure accurate and timely processing of applications. Develop and implement procedures to improve the efficiency, accuracy, and consistency of licensing operations. Review and approve complex or escalated licensing applications, including conducting investigations as needed to verify compliance with state laws. Maintain accurate records of licensing activities, ensuring that all required documentation is complete and properly filed. Respond to inquiries from applicants, licensees, and other stakeholders regarding licensing requirements, status, and issues. Collaborate with other departments, agencies, or organizations to ensure coordination and consistency in licensing processes. Monitor changes in state laws, regulations, or policies related to licensing and update procedures accordingly. Assist in the development of public education materials or outreach programs to inform the public about licensing requirements and processes. Prepare reports on licensing activities, providing data and analysis to agency leadership.</p> <p>Knowledge and Skills</p> <p>In-depth knowledge of state licensing laws, regulations, and processes. Strong leadership skills. Ability to analyze complex situations and make decisions based on laws, regulations, and agency policies. Ability to manage multiple tasks and prioritize effectively. Strong written and verbal communication skills, including the ability to explain complex regulatory requirements to a variety of audiences. Problem-solving skills to address challenges or disputes related to licensing applications or enforcement. Proficient in using computer systems and databases for record-keeping, tracking, and reporting. Attention to detail and the ability to ensure accuracy in licensing documents and processes.</p> <p>Minimum Qualifications</p> <p>High school diploma or equivalent. Two years of experience in administrative support, customer service, or a related field.</p> <p>Licensure/Certifications</p> <p>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</p> <p>The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.</p> <p>Nearest Major Market: Little Rock</p>