<p>Posting Number SHRA1547P Quick Link for Internal Postings https://jobs.wcu.edu/postings/30379 Classification Title Student Services Specialist Competency Level Journey Working Title Student Success Coordinator - #T10130 Department School of Nursing About WCU</p> <p>Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:</p> <ul> <li>2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries. </li><li>2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries. </li><li>2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list. </li></ul> <p>Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.</p> <p>Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.</p> <p>Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.</p> <p>WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.</p> <p>Position Summary</p> <p>This is a time-limited staff position being funded through a UNC System Office initiative. Continued employment is subject to funding availability. The primary location of this position is the Cullowhee, NC campus.</p> <p>The WCU School of Nursing has prioritized creating a culture that supports the University's goal of inclusive excellence and expanding access to this rewarding career field. The overarching purpose of this position is to support students who wish to pursue a career in nursing through one of the SON's degree programs.</p> <p>The Student Success Coordinator will manage admission and support processes within the SON. In addition, they will be responsible for directly advising and supporting students interested in pursuing nursing majors, using a holistic, high-touch advising model.</p> <p>This position will be part of the pre-professional committee that advises undergraduate students interested in and admitted to nursing programs with a special emphasis on supporting students from disadvantaged backgrounds. The Student Services Coordinator will use critical thinking to identify student needs for support services and problem solving and make recommendations to students, faculty, and staff to support effective advising of our students. The person in this position will need to collaborative effectively with multiple community and campus partners to carry out admissions, on-boarding, and student support responsibilities. The specialist will organize admissions processes and materials to ensure efficient processing of applications to nursing programs within the SON, according to university and School of Nursing policies.</p> <p>Must be eligible to work in the United States without sponsorship.</p> <p>Knowledge, Skills, & Abilities Required for this Position</p> <ul> <li>Demonstrated critical thinking skills in developing and executing complex processes and decision-making. </li><li>Proficient in data gathering and analysis for participant tracking and evaluation. </li><li>Knowledgeable about higher education culture and academic policies. </li><li>Effective communicator regarding academic policies and culture with diverse student backgrounds. </li><li>Competent in computer and technology systems, including Microsoft Office and Excel. </li><li>Strong communication and interpersonal skills. </li><li>Excellent attention to detail and follow-up. </li></ul> <p>Minimum Qualifications</p> <p>Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.</p> <p>Anticipated Hiring Range $50,509 Position Type Time-Limited Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $33,540 - $90,156 Salary Grade For administrative purposes during the implementation of Career Banding this Journey level position is considered a Salary Grade 67</p> <p>Posting Text</p> <p>Open Date 03/17/2025 Close Date 03/31/2025 Open Until Filled No Special Instructions to Applicants</p> <p>Applicants must apply online in order to be considered. This is a time-limited staff position being funded through a UNC System Office initiative. Continued employment is subject to funding availability.</p> <p>Please include a cover letter, current resume, and a list of professional references (with complete contact information).</p> <p>Applicants must upload a DD-214 if claiming Veteran's Preference.</p> <p>PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.</p> <p>If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.</p> <p>All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).</p> <p>Background/E-Verify</p> <p>Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.</p> <p>Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.</p> <p>Credential Verification</p> <p>All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.</p> <p>EOE</p> <p>Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.</p> <p>University Safety</p> <p>The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.</p>