<p>Qualification Requirements</p> <ul> <li>Graduate of an accredited school of registered nursing. </li><li>Currently licensed as an RN through the Ohio Board of Nursing; must be able to obtain a nursing license in Michigan. </li><li>Minimum 2 years of medical-surgical nursing experience required; previous nursing experience in homecare, nursing home, and/or hospice is preferred. </li><li>1 year of experience working triage or in a coordinating capacity preferred. </li><li>Has working experience charting in an EMR system, Netsmart system preferred. </li><li>Possesses strong verbal and written communication skills. </li><li>Possesses clinical expertise related to critical thinking, problem-solving, and technical skills. </li><li>Demonstrates strong organizational, time management, and prioritization skills. </li><li>Has the ability to work independently and within an interdisciplinary team. </li><li>Must be a licensed driver with an automobile in good working condition and is insured in accordance with state and agency requirements. </li><li>Must be CPR certified according to the American Heart Association CPR standards. </li><li>Understands the hospice philosophy, principles of death/dying, concepts of pain/symptom management, and adult teaching/learning principles. </li></ul> <p>Essential Job Responsibilities</p> <ul> <li>Coordinates activities in the Admissions Intake department ensuring open access to care; manages the utilization of Inpatient beds. </li><li>Coordinates the scheduling and direction of staff assignments in order to meet the needs of patients and families; ensures appropriate staff levels and utilization of staff. </li><li>Identifies barriers and/or issues and reports to the Team Leader or Director. </li><li>Fields information calls and identifies the caller's immediate or long-term needs; attempts to convert information-only calls into a timely referral and admission. </li><li>Communicates with physician offices to inform them of a patient/family request for hospice services and obtains orders for certification when appropriate. </li><li>Completes data entry pertaining to incoming patients and referral information in a timely manner and reviews the information for accuracy and completeness. </li><li>Makes pre-admission phone calls to patients and families to set up an admission and verify demographic data. </li><li>Ensures any necessary work is completed related to insurance benefits, pre-certifications, and re-certifications. </li><li>Works with team members to ensure the development and implementation of effective and comprehensive Interdisciplinary Team Plans of Care for patients admitted, based on patient/family needs. </li><li>Enters call back dates into the computer for patients not admitted. Enters date of death for patients not admitted. </li><li>Responds to inquiries generated through marketing programs by sending out requested information. </li><li>Meets with and tours families who visit the Inpatient center requesting more information. </li><li>May perform comprehensive evaluations and admissions services when needed. </li><li>Attends staff meetings and completes all mandatory training. </li><li>Responsible to learn and utilize agency technology that is assigned to improve the efficiency, communication and performance of duties. </li><li>Holds in strictest confidence all patient information and discloses information and data only to persons authorized by Hospice. </li></ul>