<p>Sign-on bonus of $1,000 to be paid after six months of continuous service.</p> <p>SUMMARY: This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.</p> <ul> <li>Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. </li><li>Cashes checks and pays out money after verification of signatures and customer balances. </li><li>Enters customers' transactions into computer to record transactions, and issues computer generated receipts. </li><li>Places holds on accounts as appropriate. </li><li>Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. </li><li>Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals. </li><li>Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals. </li><li>Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities. </li><li>Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met. </li><li>Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals. </li><li>Maintains knowledge of current products, policies, procedures and regulations as it relates to position. </li><li>Adheres to all current policies, procedures and regulations as it relates to position. </li><li>Processes transactions from automated teller machine and night depository. </li><li>Responds professionally to customer inquiries or problems. </li><li>Assists customers with safe deposit box transactions. </li><li>Fills in for Financial Specialist Leader when absent. </li><li>May order daily supply of cash and counts incoming cash. </li><li>Under dual control, balances cash in automated teller machines and night depository. </li><li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). </li><li>Adheres to Bank policies and procedures and completes required training. </li><li>Identifies and reports suspicious activity. </li></ul> <p>EDUCATION</p> <p>HS Diploma or GED required</p> <p>EXPERIENCE</p> <ul> <li>Minimum of 2-3 years of cash handling experience (preferably Teller) required </li><li>Excellent customer service, sales, risk management and cash operations experience preferred </li><li>Must be fully trained in both Teller and Platform functions </li></ul> <p>Please be advised that new hires will be required to attend a two-week Retail Training Class from m9am-5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.</p>