<p>Hours are Monday - Friday 8am - 4:30 pm, no evenings, no weekends, no holidays!</p> <p>General Summary:</p> <p>The Patient Intake Float will become an expert in each of the roles within the Intake Process. The day-to-day roles could include patient registration, front desk check-in, call center support, chart prep, or scheduling of new or established patients.</p> <p>Principal Duties & Responsibilities:</p> <p>Example of Essential Duties:</p> <ul> <li>Be flexible in day-to-day schedule. </li><li>For any roles that could be filled, stay up to date on all workflows. </li><li>Answers phones and taking messages accurately. </li><li>Scheduling appointments. </li><li>Verifying referrals. </li><li>Updating insurance information. </li><li>Collecting patient copays and payments. </li><li>Utilizing EMR portals to prep patient medical record. </li><li>Ability to travel to all oncology offices for assigned role. </li><li>Utilizes good communication skills in addressing concerns or problems </li><li>Other duties as assigned. </li></ul> <p>Knowledge, Skills & Abilities Required:</p> <p>Required:</p> <ul> <li>High School Diploma of GED Required </li><li>Ability to excel in an environment of constant change, problems, and unexpected interruptions, where high pressure to deliver results is expected. </li><li>Familiar with utilizing EMR systems. </li><li>Willingness to work remotely from one oncology office to help another oncology office. </li><li>Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. </li><li>Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. </li><li>Flexibility and ability to adjust to a constantly changing work environment </li><li>Knowledge of medical office operations, terminology, clinic policies/procedures, paperwork. </li><li>Knowledge of how to use office equipment including phone, copier, computer </li><li>Knowledge of customer service concepts and techniques </li><li>Ability to use a multi-line telephone system. </li><li>Ability to communicate clearly in person, on the phone, and via the computer to establish/maintain cooperative relationships with patients, families, physicians, staff and other customers. </li><li>Ability to read, understand, and follow oral and written instruction. </li><li>Ability to organize and prioritize tasks effectively </li><li>Ability to excel in an environment of constant change, problems and unexpected interruptions, where extreme pressure to deliver results is expected. </li><li>Knowledge of computer systems and applications. </li><li>Working knowledge of Microsoft office and EMRs. </li><li>Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. </li><li>Demonstrates adaptability to expanded roles. </li><li>Adheres to all clinic policies and procedures </li></ul> <p>Preferred:</p> <ul> <li>Experience working in oncology </li></ul>