<p>JOB SUMMARY:</p> <p>Performs work of moderate difficulty processing financial transactions; reconciles accounts; serves as cashier; provides customer service in processing transactions; collects funds for services provided by the City.ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)</p> <p>Answers telephone and directs customers to proper department and personnel; responds to inquiries regarding bills, explains billing to customers; assists with problems.</p> <p>Establishes new utility billing accounts, and collects required deposit;</p> <p>Obtains signed utility service agreement from customers;</p> <p>Processes utility bill payments; makes payment arrangements, explains how charges are determined and corrects errors.</p> <p>Researches history of and corrects water bills; completes financial adjustments for incorrect bills.</p> <p>Determines water shut-offs required; directs shut-offs; maintains records of payments and special problems.</p> <p>Receives traffic and parking ticket payments; accesses computer records for court dates, amounts of fines; generates computer printouts for parking tickets, contacts police department after warrants are paid.</p> <p>Assists with interest payments, returned checks and chargebacks, and automatic payments;</p> <p>Reconciles and balances previous day's business and funds; prepares deposit forms; runs interface reports and balances; distributes receipts to proper people; takes deposit to bank.</p> <p>Bills residents for a variety of services provided by the City.</p> <p>Conducts over-the-counter transactions and collects money from the public in payment for water bills and other services provided by the City.</p> <p>Balances and maintains petty cash drawer.</p> <p>Sets up cash drawer for the day's work to make change for incoming citizens to pay for fines, parking tickets, and other miscellaneous goods and services.</p> <p>Accounts for and balances daily receipts; prepares and makes bank deposits.</p> <p>Processes credit card payments;</p> <p>Issues business licenses, beer licenses and mixed beverage licenses.</p> <p>Answers phone and responds to inquiries regarding policies and practices relating to the service provided.</p> <p>Enters and retrieves a variety of technical accounting and/or financial information into a computer in order to update records, process transactions and respond to requests for information.</p> <p>Deals with the general public answering questions, providing information and assistance over the telephone and in person.</p> <p>Runs end of month reports and balances for utility billing and provides reports to accounting department.</p> <p>Performs other related duties as assigned.MINIMUM QUALIFICATIONS REQUIRED:</p> <p>High school diploma or GED; and, One to two years of progressively responsible related experience; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.</p> <p>Licenses and Certifications:</p> <p>None.MATERIAL AND EQUIPMENT USED:</p> <p>General Office Equipment, Computer, Calculator</p> <p>Postage Machine & Scales, Scanner, Fax</p>