<p>Status: Full Time</p> <p>Shift: Primary Shift: Day shift 08:00 AM - 04:00 PM. Flexibility Required: May include evenings, nights, weekends, and holidays based on operational needs. May participate in rotating shifts to ensure 24/7 security coverage.</p> <p>Exempt: No</p> <p>Other information:</p> <p>Other Information</p> <ul> <li>Previous Experience Required: </li></ul> <p>High School diploma required, or equivalent</p> <p>Prefer 1-3 years previous supervisory experience in Security field or customer service</p> <p>Specialized or Technical Education Required:</p> <p>Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position.</p> <p>Incumbent will be trained as required, attend in-services and meetings as required</p> <p>Must exhibit excellent communication skills (oral and written)</p> <p>Must possess the ability to think on one's feet and make quick decisions</p> <p>Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc</p> <p>Physical Demands:</p> <p>Strength: Heavy</p> <ul> <li>Push: Frequently </li><li>Pull: Frequently </li><li>Carry: Frequently </li><li>Lift: Frequently </li><li>Sit: Occasionally </li><li>Stand: Frequently </li><li>Squat: Occasionally </li><li>Kneel: Occasionally </li><li>Forward Bend: Frequently </li><li>Stairs: Frequently </li><li>Walk: Constantly </li></ul> <p>Responsibilities:</p> <p>Responsibilities</p> <ol> <li> <p>Briefs Security officers on upcoming shift activity</p> </li><li> <p>Leads and monitors staff assigned to his/her shift.</p> </li><li> <p>Responsible for monitoring the electronic surveillance equipment</p> </li><li> <p>Responsible for proximity access control system</p> </li><li> <p>Assisting Security Manager with annual evaluations of staff, when requested</p> </li><li> <p>Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift</p> </li><li> <p>Responsible for monitoring required license and certificates of officers assigned to his/her shift</p> </li><li> <p>Monitor recertification in required courses, when requested</p> </li><li> <p>Participate in interviews with applicants and make recommendations to Security Department leadership, when requested</p> </li><li> <p>Inspects uniforms and notes any discrepancies</p> </li><li> <p>Gives officers post assignments and schedule for meals/breaks, when requested</p> </li><li> <p>Inspects radios for operation problems</p> </li><li> <p>Interacts with Nursing Supervisor to resolve problems</p> </li><li> <p>Inspects security equipment and video surveillance equipment and reports problems to Security Department leadership</p> </li><li> <p>Supervises work of Security Sergeant, Officers, Dispatchers assigned to his/her shift, when requested. In addition, resolves any shift problems or conflicts</p> </li><li> <p>Is responsible for ensuring adequate staff daily and report any issues to Security Captain</p> </li><li> <p>Is flexible and able to work when shifts are short of personnel</p> </li><li> <p>Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested</p> </li><li> <p>Reviews shift reports and follows up with officers to ensure compliance with shift requirement</p> </li><li> <p>Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns</p> </li><li> <p>Participates in formal disciplinary actions against security personnel, when requested</p> </li><li> <p>Participates in training programs as directed by the Security Department leadership</p> </li><li> <p>Completes reports as requested in a timely manner</p> </li><li> <p>Recommends operational improvements to Security Department leadership</p> </li><li> <p>Attends meetings and conducts in-services as directed</p> </li><li> <p>Conducts security patrols and other duties in rotation with officers on each shift</p> </li><li> <p>Monitors security forms and equipment inventory to ensure that sufficient quantities are available</p> </li><li> <p>Is open and accessible to personnel under his/her supervision</p> </li><li> <p>Fairly/consistently enforces all hospital and departmental policies and procedures</p> </li><li> <p>Sets a positive example for personnel to follow</p> </li><li> <p>Has the ability to communicate effectively through writing skills</p> </li><li> <p>Has the ability to communicate effectively orally</p> </li><li> <p>Discusses problems/concerns with Security Department leadership</p> </li><li> <p>Shows competency in applying correct and effective crises prevention and intervention techniques</p> </li><li> <p>Shows competency in understanding distinctions between administrative and clinical seclusion and restraint</p> </li><li> <p>Shows competency in varying interaction techniques based on age of patient</p> </li><li> <p>Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines</p> </li><li> <p>Shows competency in performing :Patient Valuable Collection" according to training guidelines</p> </li><li> <p>Supervises after hour courier functions, as needed</p> </li><li> <p>Performs all other duties as assigned</p> </li><li> <p>Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines</p> </li><li> <p>Ensures reports are written in a timely manner and proper follow-up conducted</p> </li><li> <p>Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected</p> </li><li> <p>Ensures valuable are accounted for and secured upon receipt</p> </li></ol> <p>Examples of specific decision routinely made</p> <p>Analyzes incidents and decides action to be taken</p> <p>Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly</p> <p>Releases valuables to non-family members or next of kin</p> <p>Disposition of remains</p> <p>Reviews reports for accuracy and offers suggestions, improvements, etc.</p>