<p>The Continuing Education Graduate Assistant will support strategic initiatives that expand Lewis University's continuing education, workforce development, micro-credential, and lifelong learning ecosystem. This role combines marketing, operational support, learner engagement, digital innovation, and AI-enabled workflow support to help scale the impact and visibility of continuing education programs.</p> <p>This position is ideal for a graduate student interested in higher education innovation, workforce development, digital learning, marketing, AI-enabled productivity, or operational strategy. The Graduate Assistant will collaborate with faculty, staff, and external partners to support initiatives that strengthen enrollment growth, learner experience, community engagement, and operational efficiency.</p> <p>The role also includes exposure to emerging AI tools, automation platforms, and agentic workflows that support modern continuing education operations, communications, and content management.</p> <p>Responsibilities</p> <p>Continuing Education Operations & Program Support</p> <ul> <li>Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the University's Mission and Catholic and Lasallian higher education. </li><li>Support administrative and operational processes related to continuing education and workforce development programs. </li><li>Assist with enrollment tracking, learner communication, reporting, and program coordination across multiple continuing education platforms. </li><li>Maintain organized records, project trackers, SOPs, and shared documentation. </li><li>Support coordination of workshops, professional development programs, webinars, micro-credential initiatives, and community learning events. </li><li>Assist with data collection and reporting related to program participation, learner engagement, and operational effectiveness. </li></ul> <p>Marketing, Communications & Digital Engagement</p> <ul> <li>Assist in developing and executing marketing and outreach campaigns for continuing education programs and workforce initiatives. </li><li>Create and manage content for email campaigns, newsletters, social media, digital promotions, and learner communications. </li><li>Support website updates and content management for continuing education and micro-credential offerings. </li><li>Design promotional materials and digital assets using platforms such as Canva or Adobe Creative Suite. </li><li>Help strengthen visibility and engagement for continuing education initiatives across internal and external audiences. </li></ul> <p>AI, Automation & Digital Innovation Support</p> <ul> <li>Support the exploration and implementation of AI-enabled workflows that improve operational efficiency, communication, and learner support. </li><li>Assist with the use of AI tools for content drafting, marketing support, research synthesis, meeting summaries, workflow optimization, and administrative efficiency. </li><li>Support experimentation with automation and agentic workflows using tools such as ChatGPT, Microsoft Copilot, Claude, Make.com, Zapier, or related platforms. </li><li>Help document and improve repeatable workflows, processes, and operational systems. </li><li>Contribute ideas and recommendations for leveraging emerging technologies to strengthen continuing education operations and learner engagement. </li></ul> <p>Community & Learner Engagement</p> <ul> <li>Support outreach and relationship-building efforts with students, alumni, workforce partners, and community organizations. </li><li>Assist in gathering learner testimonials, success stories, and program impact examples. </li><li>Help coordinate networking and engagement opportunities connected to continuing education and workforce initiatives. </li><li>Support initiatives that strengthen learner experience, accessibility, and adult learner engagement. </li></ul> <p>Minimum Qualifications</p> <ul> <li>Must be a currently enrolled graduate student at Lewis University. </li><li>Strong written, verbal, organizational, and interpersonal communication skills. </li><li>Interest in continuing education, workforce development, adult learning, digital learning, or higher education innovation. </li><li>Demonstrated curiosity and willingness to learn emerging AI tools and digital productivity platforms. </li><li>Familiarity with Microsoft Office Suite and Google Workspace. </li><li>Experience with social media, content creation, project coordination, or marketing support preferred. </li><li>Familiarity with AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) or workflow automation platforms is preferred but not required. </li><li>Ability to manage multiple projects, work independently, and contribute proactively in a collaborative environment. </li><li>Strong attention to detail, adaptability, and problem-solving skills. </li></ul> <p>Preferred Qualifications Essential Duties Work hours</p> <p>Minimum of 20 hours per week, flexible hours; year round position</p>