<p>About the Role:</p> <p>Grade Level (for internal use):</p> <p>13</p> <p>About the Role:</p> <p>This executive role is focused on driving retention, revenue growth, and client engagement of the Import Book. The successful candidate will be a sales leader skilled in customer advocacy, risk management, and data-driven insights to optimize account satisfaction and growth.</p> <p>The Team:</p> <p>The team will consist of a global group of Account Managers responsible for nurturing customer relationships and managing revenue for the Import Book. This team will support Annual Contract Value (ACV) growth and establish key C-level relationships, supporting local use cases and users and looking for unique local up-sell and cross-sell opportunities.</p> <p>Responsibilities and Impact:</p> <ul> <li>Build and then manage global team that manages the customer relationships and revenue of the Import Book ($250M ACV) to drive customer success strategy, advocacy, and engagement to enhance retention, satisfaction and revenue growth </li><li>Lead focused AM team on the ground in each region that supports ACV growth and builds key c-level relationships in accounts that are not in the Ultimate Parent's Domiciled Region </li><li>Drive strategy for internal stakeholder relationships with regional sales leaders and account managers that own the relationships with the Ultimate Parent to collaborate on Import Book growth strategies. </li><li>Leverage analytics to track customer health, mitigate risks and optimize experiences to develop account and region specific strategies </li><li>Develop and maintain internal stakeholder relationships with regional sales leaders and account managers that own the relationships with the Ultimate Parent to collaborate on Import Book growth strategies </li><li>Drive consistency and best practices around user and usage expansion, identifying upsell / cross-sell opportunities, and growing relationships in the non-domiciled offices. </li><li>Understand product and commercial challenges unique to Import Book and work to create solutions to benefit of client and team; feeding back market trends and challenges to internal stakeholders </li></ul> <p>Compensation/Benefits Information: (This section is only applicable to US candidates)</p> <p>S&P Global states that the anticipated base salary range for this position is $124,192 to $219,032. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.</p> <p>In addition to base compensation, this role is eligible for an annual incentive plan.</p> <p>This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.</p> <p>What We're Looking For:</p> <p>Basic Required Qualifications:</p> <ul> <li>Experience managing highly collaborative, cross-regional global teams </li><li>Demonstrated ability to work in matrixed organization, across senior stakeholders </li><li>10+ years Relationship Management experience (or similar); preferably with strategic accounts </li><li>10+ years global management Experience </li></ul> <p>Additional Preferred Qualifications:</p> <ul> <li>Collaboration: Works beyond team boundaries to unlock issues and agree on solutions </li><li>Time Management: Effectively manages multiple key projects, conflicting priorities and unexpected changes through appropriate delegation. </li><li>Adaptability: Can make difficult decisions and adapt to changing circumstances </li><li>Creativity: Brings new thinking and curiosity to create innovative solutions with a long-term perspective in mind </li><li>Communication: Able to articulate complex ideas across functions and levels internally and externally, with the ability to negotiate effectively and agree on solutions </li><li>Leadership: Able to think strategically and identify opportunities for growth and innovation, influencing multiple teams to contribute. Coaches, develops, and empowers others to maximize their performance. </li></ul> <p>Right to Work Requirements:</p> <p>This role is limited to persons with indefinite right to work in the United States.</p> <p>Please note: this role may be scoped at a G13 or G14 depending on the final remit of the role.</p> <p>About S&P Global Market Intelligence</p> <p>At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.</p> <p>For more information, visit www.spglobal.com/marketintelligence.</p> <p>What's In It For You?</p> <p>Our Purpose:</p> <p>Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.</p> <p>Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.</p> <p>Our People:</p> <p>We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.</p> <p>From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.</p> <p>Our Values:</p> <p>Integrity, Discovery, Partnership</p> <p>At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.</p> <p>Benefits:</p> <p>We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.</p> <p>Our benefits include:</p> <ul> <li> <p>Health & Wellness: Health care coverage designed for the mind and body.</p> </li><li> <p>Flexible Downtime: Generous time off helps keep you energized for your time on.</p> </li><li> <p>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</p> </li><li> <p>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</p> </li><li> <p>Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</p> </li><li> <p>Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.</p> </li></ul> <p>For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries</p> <p>Global Hiring and Opportunity at S&P Global:</p> <p>At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.</p> <ul> <li>---------------------------------------------------------- </li></ul> <p>Equal Opportunity Employer</p> <p>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.</p> <p>If you need an accommodation during the application process due to a disability, please send an email to:?EEO.Compliance@spglobal.com?and your request will be forwarded to the appropriate person.</p> <p>US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf?describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf</p> <ul> <li>---------------------------------------------------------- </li></ul> <p>10 - Officials or Managers (EEO-2 Job Categories-United States of America), SLSGRP103.2 - Middle Management Tier II (EEO Job Group)</p> <p>Job ID: 314148</p> <p>Posted On: 2025-05-10</p> <p>Location: Boston, Massachusetts, United States</p>