<p>Category/Area of Expertise: Human Resources</p> <p>Job Requisition: 469372</p> <p>Address: USA-MA-Quincy-1385 Hancock Street</p> <p>Store Code: Total Rewards Administration (5135608)</p> <p>Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.</p> <p>Ensure effective, efficient administration of Collectively Bargained Benefits (CBB) programs consistent with policies,</p> <p>CBA's, and applicable law and regulations. The referenced programs include H&W benefit plans, fund liability, union</p> <p>dues, initiation fees, voluntary benefit plans and other CBA defined program administration. Plan for and manage related</p> <p>plan design changes, vendor and systems changes. Develop and communicate department objectives that support</p> <p>stated financial, performance, and other goals. Establish and lead best in class standard practices to execute programs</p> <p>optimally. Continuously monitor performance against related program spend and other objectives.</p> <p>Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.</p> <p>Duties and Responsibilities:</p> <ul> <li>Collaborate with the Brand HR teams to assess and ensure ongoing program effectiveness and accountability. </li><li>Collaborate with Brand HR teams, Finance teams, and CBB team to assess budgeted spend relative to actual spend </li></ul> <p>related to CBA agreements and any necessary audit work.</p> <ul> <li>Understand the nuances in CBA, leave of absence, and related programs; analyze and balance risk in creating clear </li></ul> <p>guidelines to team.</p> <ul> <li>Establish mechanisms to continuously assess and refine effectiveness in delivering health/welfare and leave of </li></ul> <p>absence administrative services.</p> <ul> <li>Lead advocacy for technical support to ensure optimized administration. </li><li>Ensure the configuration of custom IT and HRIS solutions supports the related CBA programs that are administered </li><li>Ensure development and documentation of all administrative processes and those related to regulatory and other </li></ul> <p>requirements (ERISA, SOX, HIPPA, state health care reform, etc).</p> <ul> <li>Maintain a comprehensive knowledge of brand and union culture. </li><li>Coordinates business user acceptance testing of system functionality, including supporting the development of </li></ul> <p>business requirements and test plans.</p> <ul> <li>Monitors administrative integrity, develops tracking systems to monitor assigned program transactions and makes </li></ul> <p>technical system improvement recommendations.</p> <ul> <li>Develop and maintain productive relationships with brand stakeholders, labor unions and related vendors. </li><li>Responsible for managing assigned staff. Responsible for hiring, training, and developing associates. Manages </li></ul> <p>performance through performance planning, coaching, appraisal and disciplinary efforts. Communicates company</p> <p>and departmental policies to associates.</p> <ul> <li>Communicates and administers/enforces company practices and procedures. </li><li>Foster an atmosphere of openness and teamwork; create and maintain a culture that values efficiency and innovation </li></ul> <p>in delivering health/welfare, leave of absence services in a fair, consistent and equitable manner.</p> <ul> <li>Assists Director with special projects and strategies to improve effectiveness of the team </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's degree or equivalent work experience combination of education and related work experience. </li><li>Minimum 7 years Human Resource and management experience. </li><li>Comprehensive knowledge of health/welfare programs concepts, including leave of absence administration as well as </li></ul> <p>an understanding of the state/federal legal and regulatory requirements.</p> <ul> <li>Experience in managing processes governed by collectively bargaining agreements </li><li>Experience in developing and continuously improving high volume administrative processes. </li><li>Success in improving efficiency and productivity within a team. </li><li>Understanding of all regulations that would influence HR data accuracy, such as FLSA, ERISA, etc. </li><li>Master's degree in an HR-related area. </li><li>Human Resource certification (CBP, SHRM, etc). </li><li>HR systems knowledge. </li><li>Reporting tools knowledge. </li><li>Familiarity with payroll, and HR generalist topics a plus. </li><li>Supervisory/leadership skills. </li><li>Intermediate MS Office, Visio and Project skills. </li><li>Ability to create and manage project plans. </li><li>Excellent communication, organizational, and interpersonal skills, as well as ability to motivate and lead people in a </li></ul> <p>high change environment.</p> <ul> <li>Excellent analytical and innovative problem solving. </li><li>Ability to balance cost optimization efforts with desired service levels. </li><li>Expertise in SuccessFactors Employee Central </li><li>Expertise in ServiceNow </li><li>Expertise in SuccessFactors Employe Central Payroll (ECP) Replication </li><li>Expertise in Kronos </li><li>Expertise in Custom In-House Solutions: BU, PTO Admin, UDF, Union Ben Admin (UBA), & Union Fund Contribution </li></ul> <p>Core/ Premium</p> <p>ME/NC/PA/SC Salary Range: $108,880 - $163,320</p> <p>Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.</p> <p>#LI-ES1</p> <p>At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.</p> <p>Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.</p> <p>Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.</p> <p>We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</p>