<p>Summary:</p> <p>Responsible for leading organizational change initiatives, driving improvements in efficiency and adaptability. Analyzes current processes, develops transformation plans and oversees their execution. Serves as a liaison between the Business Analysts, Project Manager and various departments. Responsible for translating business needs to IT solutions, and vice versa, ensuring strategic alignment.</p> <p>Qualifications:</p> <p>Education: Bachelor's Degree in business or related field.</p> <p>Licenses/Certifications: None required.</p> <p>Experience: Five or more years of combined experience in requirements development, operations analysis, business management consulting, or a related discipline. Previous management experience. Or equivalent combination of education and experience.</p> <p>Essential Functions:</p> <p>A: Job Specific:</p> <ul> <li>Analyzes current processes, technologies and strategies to identify areas for improvement. </li><li>Creates comprehensive strategies and roadmaps to guide the transformation process. </li><li>Oversees the execution of the transformation initiatives, including timelines and resource allocation. </li><li>Guides employees through the changes associated with the process, ensuring a smooth transition and adoption of the new process(s). This may include organizing or providing training. </li><li>Engages with stakeholders at all levels of the organization to secure buy-in and support of the change. </li><li>Tracks progress, measures results and adjusts as needed. </li><li>Mentors the team by providing expert advice, suggestions, clarifying doubts and solving technical/functional issues. </li><li>Analyzes system impacts to other systems and procedures. </li><li>Writes test plans and test cases to ensure enhancements made to applications meet Bank needs and application integrity is maintained. </li><li>Works with HR to recruit for vacancies, initiate corrective action and/or development plans, evaluate performance and develop staff members. </li></ul> <p>Knowledge/Skills/Abilities:</p> <ul> <li>Excellent verbal and written communications at both business and deep technical levels. </li><li>Advanced knowledge of multiple end-to-end systems development life cycles and other modern approaches to software development and conversion methodologies. </li><li>Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology. </li><li>Strong understanding of and experience with process improvement and process mapping. </li><li>Excellent computer skills in a Microsoft Windows environment; especially Excel formulas and pivot tables. </li><li>Strong leadership skills, dependable, curious, matrix-oriented, a visionary, solution oriented, delivers exemplary customer service and quality focused. </li><li>Excellent interpersonal skills. </li><li>Strong knowledge of the business area that is being supported. </li><li>Self-directed and motivated. </li><li>The ability to manage multiple tasks. </li><li>Excellent problem-solving skills. </li><li>Technical writing. </li><li>Ability to read and comprehend instructions, correspondence, technical manuals and memos. </li><li>Ability to respond to common inquiries or complaints from employees, vendors and management staff. </li><li>Ability to effectively present information to individuals one-on-one or a small group setting. </li><li>Ability to articulate technical concepts to end-users. </li><li>Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, and empowerment. </li><li>Project Management skills. </li></ul> <p>Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.</p>