<p>Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233</p> <p>Department: Admissions</p> <p>Status: Non-Exempt</p> <p>Supervisor Contact Information: Nita Hughes, Manager, Admission Visits and Events Planning | Nita.Hughes@msj.edu | 513-244-4229</p> <p>Pay: The Student Employee Pay Wage Policy can be found on myMount</p> <p>Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester</p> <p>Purpose: The co-op serves as an assistant to the administrative and professional staff of the Office of Admission. The co-op reports directly to the Manager, Admission and Events Planning.</p> <p>Duties & Responsibilities:</p> <p>ASSIST WITH CAMPUS VISITS, TOURS, GROUP VISITS AND ADMISSION EVENTS</p> <ul> <li>Attend and assist with Admission Department events (large open houses/ recruiting events) | 7 per academic year </li><li>Attend and assist with Admission Department Group visits, assist with group campus tours </li><li>Give campus tours as needed during regularly scheduled hours of work </li><li>Provide first class customer service to all visitors, maintain professional demeanor with students/ visitors and within the Admission Department </li><li>Assist with some coverage of Thursday evening and Saturday Admission visits | approximately 8-10 Saturdays and 10 Thursdays per academic year as applicable/ as needed and assist with related campus tours as applicable/ as needed </li><li>Welcome guests of the Office of Admission, assist at the Admission Front Desk providing coverage as needed, answering phones and assisting visitors with wayfinding to various departments </li><li>Proactively assist with Admission Department daily work and projects as needed </li></ul> <p>ASSIST WITH COORDINATION OF THE CAMPUS AMBASSADOR (CA) PROGRAM</p> <ul> <li>Assist with recruitment of new CAs: assist with setting up appointments for interviews and setting up shadowing days, etc. as needed </li><li>Provide training to new/ existing CAs in conducting campus tours and assist with training on events coverage </li><li>Help with the training of new CAs in all aspects of the CA role within the Admission Department </li></ul> <p>ASSIST WITH COORDINATION OF THE OFFICE OF ADMISSION'S SOCIAL MEDIA</p> <ul> <li>Assist with generating, creating, and posting content on social media - Twitter, Instagram, Facebook, TikTok </li><li>Work with Admission Department as needed to create graphic design pieces using Canva/ other </li><li>Assist with designing and updating Admission Department materials and events materials as needed </li></ul> <p>ASSIST WITH PROSPECTIVE STUDENT OUTREACH</p> <ul> <li>Texting/ e-mailing prospective students regarding majors, upcoming Admission events, answering questions, etc. </li><li>Calling prospective students, writing postcards, sending emails and helping with Admission campaigns, other work as applicable </li><li>Assist Admission Services Representatives, Admission Counselors and Admission Department Staff with daily work and projects as applicable </li></ul> <p>ASSIST WITH VARIOUS ADMISSION OFFICE TASKS</p> <ul> <li>Compile mailings, replenish marketing materials, file documents, compile prospective student folders, prepare giveaways </li><li>Complete AVI meal ticket documentation as approved </li><li>Complete Admission visit student campus visit excuses </li><li>Enter Group and Individual visit information cards for Traditional and Transfer prospective students in Slate, enter and compile visit survey form data weekly, etc. </li></ul> <p>OTHER EXPECTATIONS & DUTIES AS ASSIGNED</p> <ul> <li>Dress code when on-campus: business casual professional attire required for public facing work within the Admission Department and for specific events/functions </li><li>Work with/ support Traditional/ Transfer/Adult and Graduate Admission teams as requested/ required </li><li>Train with Admissions Counselors to provide back up as needed and to assist with Admission Counselor duties as assigned </li><li>Maintain a high level of enthusiasm and professionalism when working with prospective students, their families, and CAs </li><li>Assist Admission Counselors with projects as needed; compile stats, mailings, files, etc. </li><li>Assemble and distribute admission material for other departments upon request </li><li>Send gifts for charitable events and high school activities upon request </li><li>Set up admission table displays/ assist with events for campus activities </li><li>Develop sound record keeping and filing procedures </li><li>Perform other duties as assigned </li></ul>