<p>CTG is seeking to fill an Epic Training Manager position for our client. Location: San Mateo, CA Duration: 12 months Duties: Lead the training strategy and execution for Phase 2 Epic implementation, including upgrades, new modules, and optimization initiatives Conduct training needs assessments to identify gaps related to new workflows and system changes Oversee the development and maintenance of training materials, including eLearning modules, instructor-led training, job aids, and simulation environments Manage and mentor a team of credentialed trainers and instructional designers Coordinate training schedules, logistics, and resource allocation across multiple departments and user groups Partner with clinical and operational leaders to ensure training aligns with real-world workflows and regulatory requirements Ensure training environments (e.g., playground, practice environments) are properly built, maintained, and reflect Phase 2 changes Monitor training effectiveness through evaluations, competency assessments, and user feedback; adjust strategies accordingly Support go-live readiness activities, including end-user support planning, super user engagement, and command center coordination Collaborate with change management and communications teams to reinforce adoption and engagement strategies Maintain compliance with Epic training standards and organizational policies Skills: Strong understanding of adult learning principles and instructional design methodologies Demonstrated ability to manage complex training programs across multiple workstreams Excellent communication, stakeholder engagement, and leadership skills Ability to collaborate effectively with clinical, operational, and IT stakeholders Strong organizational, planning, and problem-solving skills Experience: 5+ years of experience leading Epic training programs, with at least 2 years in a leadership or management role Experience supporting Epic implementations, specifically expansion or Phase 2 efforts Experience managing training teams, schedules, and enterprise-wide training initiatives Proven track record of driving user adoption and training effectiveness in healthcare IT environments Education: Bachelor's degree in Healthcare, Education, Information Systems, or related field (Master's preferred) Associate's Degree/College Diploma considered with relevant experience Epic credential(s) or certification(s) preferred Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $80.00 to $100.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.</p>