<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 05/14/25</p> <p>Applications Due05/24/25</p> <p>Vacancy ID188029</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyCriminal Justice Services, Division of</p> <p>TitlePublic Safety Program Specialist 2</p> <p>Occupational CategoryOther Professional Careers</p> <p>Salary Grade23</p> <p>Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)</p> <p>Salary RangeFrom $86681 to $109650 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Permanent</p> <p>Jurisdictional Class Non-competitive Class</p> <p>Travel Percentage 0%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 3 PM</p> <p>To 11 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? Yes</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address 80 South Swan Street</p> <p>Alfred E. Smith Building</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12210</p> <p>Duties Description The Public Safety Program Specialist 2 (Missing Persons), will act as an investigative Supervisor in the Missing Persons Clearinghouse (MPC). Services provided by the MPC include investigative support to federal, state, and local law enforcement agencies; coordination of efforts with parents, left-behind family members, attorneys, courts, law enforcement, state and county government, and private agencies in the search for and recovery of missing and unidentified persons; and delivery of training programs for law enforcement and community outreach programs. Specific duties for this position include but are not limited to:</p> <ul> <li>Supervise second shift (4pm-12am) investigative specialists. </li><li>Provide staff training. </li><li>Evaluate incoming missing persons cases. </li><li>Review case intake and investigations. </li><li>Review, evaluate and properly disseminate leads on missing and unidentified persons. </li><li>Perform all case related duties as necessary, which include: </li></ul> <p>o Answer the MPC hotline.</p> <p>o Gather and evaluate information regarding missing children, college students, and vulnerable adults; determine the urgency of each case and take appropriate action.</p> <p>o Publicize cases of missing children, college students, and vulnerable adults via the DCJS public website, National Clearinghouse for Missing and Exploited Children (NCMEC) website, NY Alert, and other poster services.</p> <p>o Assist the program manager of the unit with the coordination of the Missing Child, Missing College Student, and Vulnerable Adult Alert Programs.</p> <p>o Conduct database searches on cases of missing children, college students, and vulnerable adults; analyze results and take appropriate action.</p> <p>o Assist federal, state, and local agencies in the investigation of cases involving missing and exploited children, missing college students, and missing vulnerable adults.</p> <ul> <li>Provide on-call coverage when needed. </li></ul> <p>Minimum Qualifications Non-Competitive: One year of service as Public Safety Program Specialist 1 or seven years of qualifying experience* as a law enforcement officer or law enforcement trainer in a local, state, or federal police agency.</p> <ul> <li>Investigative support experience supporting missing person investigations can include any level of experience or number of instances of involvement with a missing person report or investigation. An associates degree or 60 credit hours may substitute for two years of general experience; a bachelor's degree may substitute for four years of general experience </li></ul> <p>Promotional: One (1) year of services as a Public Safety Program Specialist 1 (Missing Persons), SG-18.</p> <p>Preferred Qualifications: Prior law enforcement experience; prior supervisory experience; proficiency in Microsoft Office: Word, Excel, and PowerPoint; and strong verbal communication skills.</p> <p>Additional Comments Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.</p> <p>REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at DEIA@dcjs.ny.gov or (518) 485-1704.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Manuel Mena</p> <p>Telephone (518) 457-8991</p> <p>Fax 518-457-4000</p> <p>Email Address DCJSJobs@dcjs.ny.gov</p> <p>Address</p> <p>Street 80 South Swan Street</p> <p>Alfred E. Smith Building</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12210</p> <p>Notes on ApplyingPlease send a cover letter and resume to the email address above. Please reference posting #188029 on your cover letter.</p> <p>DCJS was named to the Times Union's list of 2017 through 2024 Top Workplaces as voted on by our employees.</p>