<p>Medical Assistant</p> <p>Job Type: Full-time | Non-Exempt</p> <p>Job Schedule: 40 hours per week</p> <p>Location: Muskegon, MI</p> <p>Hackley Community Care (HCC) is a Federally Qualified Health Center dedicated to providing high-quality, integrated medical, dental, and behavioral health services to the communities we serve. We are committed to compassionate, patient-centered care and fostering a collaborative, team-oriented work environment.</p> <p>Why Hackley Community Care?</p> <ul> <li>A Rewarding and Desirable Practice: You'll be part of a team that delivers top-quality, patient-centered care in a supportive environment. </li><li>Competitive Pay & Comprehensive Benefits: We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses. </li><li>Employee Perks: Retirement plan, vendor discounts, and an exceptional benefits package. </li><li>Collaborative Work Culture: Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible. </li></ul> <p>What You'll Be Doing:</p> <ul> <li>Serve as a medical scribe by accurately documenting provider-patient encounters in the electronic medical record </li><li>Assist providers and nursing staff with patient preparation and care coordination </li><li>Gather and document patient information to support clinical decision-making </li><li>Float to provide Medical Assistant coverage as needed for expected and unexpected absences </li><li>Maintain clinical work areas, equipment, and supplies </li><li>Support efficient patient flow and clinic operations </li><li>Ensure accurate and timely documentation in compliance with HCC policies and procedures </li><li>Demonstrate professionalism and compassion in all patient and staff interactions </li><li>Perform other duties as assigned in support of clinic operations </li></ul> <p>Job Qualifications:</p> <ul> <li>High school diploma or equivalent required </li><li>Graduate of an accredited Medical Assistant program required </li><li>Current Medical Assistant Certification preferred </li><li>Current CPR certification preferred - training available </li></ul> <p>Special Skills and Abilities:</p> <ul> <li>Basic clinical knowledge and skill level appropriate to education and training </li><li>Ability to seek, accept, and utilize supervision appropriately </li><li>Strong interpersonal and communication skills </li><li>Ability to document accurately and appropriately </li><li>Basic knowledge of age-specific patient care considerations </li><li>Basic computer skills </li><li>Working knowledge of insurance types </li><li>Ability to work collaboratively as part of a multidisciplinary healthcare team </li><li>Flexibility and reliability to support float coverage needs </li></ul>