<p>Site: The Brigham and Women's Hospital, Inc.</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Summary:</p> <p>Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for the guests, patients, or occupants.</p> <p>Does this position require Patient Care? No</p> <p>Essential Functions:</p> <ul> <li>Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces. </li><li>Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services. </li><li>Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations. </li><li>Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items. </li><li>Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation. </li><li>Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals. </li></ul> <p>Qualifications</p> <p>Education</p> <p>High School Diploma or Equivalent preferred</p> <p>Experience</p> <p>Customer Service Experience 1-2 years preferred, or Housekeeping Experience 0-1 year preferred</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Familiarity with different cleaning techniques, equipment, and products. </li><li>Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas. </li><li>Ability to prioritize tasks, manage time effectively, and meet deadlines. </li><li>Customer service skills to ensure guest/patient satisfaction. </li><li>Ability to follow instructions and work well with others. </li><li>Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>15 Francis Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>