<p>Work Schedule</p> <p>Standard (Mon-Fri)</p> <p>Environmental Conditions</p> <p>Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)</p> <p>Job Description</p> <p>Job Title: RSD Managed Services - Site Specialist II</p> <p>Requisition ID:</p> <p>Come be a part of Thermo Fisher Scientific and contribute to making the world healthier, cleaner, and safer. Join our ambitious and motivated team where you'll have the opportunity to achieve your career goals.</p> <p>Location/Division Specific Information</p> <p>This role is based in Worcester, MA, within our Unity Lab Services division. Our division provides comprehensive lab service, support, and supply management, ensuring world-class service and support to our customers.</p> <p>How do we make an impact?</p> <p>You'll be at the forefront of scientific support services, ensuring flawless execution in order entry, order management, and material handling. Our specialists thrive in a collaborative and inclusive environment, driving process improvements and delivering outstanding service.</p> <p>What will you do?</p> <ul> <li>Perform essential laboratory services including order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and reagent preparation </li><li>Adhere strictly to written procedures and protocols </li><li>Proactively communicate with supervisors about any potential issues or feedback </li><li>Provide effective solutions for customer inquiries in a timely manner </li><li>Engage in continuous process improvement activities </li><li>Undertake additional responsibilities as assigned by management </li></ul> <p>How will you get here?</p> <p>Education</p> <ul> <li>High School Diploma or GED required </li></ul> <p>Experience</p> <ul> <li>1-2 years of relevant experience, preferably within a laboratory setting or related services </li><li>Proven customer service skills with strong verbal and written communication abilities </li></ul> <p>Knowledge, Skills, Abilities</p> <ul> <li>Proficiency in English, with outstanding interpersonal skills and a dedication to providing exceptional customer service </li><li>Collaborative approach with the ability to engage with personnel at all levels in an inclusive environment </li><li>Competence in using handheld scanners and data entry systems, alongside strong analytical skills for report reconciliation </li><li>Proficiency with Microsoft Office suite and the ability to multi-task effectively </li><li>Capability to work independently at customer sites, potentially involving exposure to chemical-based allergens and the need for personal protective equipment </li><li>Physical ability to lift, push, and pull 30-40 pounds consistently, with occasional requirements up to 50 pounds </li></ul> <p>Benefits</p> <p>We offer competitive remuneration, comprehensive healthcare, and a range of employee benefits. Join Thermo Fisher Scientific and benefit from outstanding career and development opportunities within an innovative and forward-thinking organization. Our company culture emphasizes integrity, intensity, involvement, and innovation!</p> <p>Apply today! http://jobs.thermofisher.com</p>