<p>Overview</p> <p>Pappas OPT Physical Sports,and Hand Therapy, a member of the Confluent Health family, is looking for a FULL-TIME Medical Front Desk Receptionist (Care Coordinator) to join our team!</p> <ul> <li>LOCATION: Middletown, RI 02842 </li><li>FULL-TIME </li><li>Salary: ~$17.50-$18 /HR (BOE) </li></ul> <p>Our Full-Time Front Desk Medical Receptionists Enjoy these Amazing Benefits:</p> <ul> <li>Competitive salary Employee-centric work culture from the top, down! </li><li>Medical, dental, vision, STD, LTD insurances </li><li>Generous PTO </li><li>401(k) Employer Matching </li><li>Free Life Insurance </li><li>Parental Perks! </li><li>And more! </li></ul> <p>Responsibilities</p> <p>You'll Achieve Success By:</p> <ul> <li> <p>Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.</p> </li><li> <p>Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.</p> </li><li> <p>Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.</p> </li><li> <p>Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.</p> </li></ul> <p>Qualifications</p> <ul> <li>High School Diploma required. </li><li>MS Office, basic office support skills (telephone, filing, data entry) and basic math skills. </li><li>Excellent telephone etiquette, pleasant personality and amazing customer service skills. </li><li>Verbal and written communication skills; ability to clearly communicate with others. </li><li>Previous experience in a similar role desired but not required. </li></ul> <p>Apply now!</p>