<p>Position Summary Orlando Health Watson Clinic Lakeland Highlands Hospital is seeking a Director of Environmental Services to provide strategic and operational oversight of environmental services within the facility and external premises. This role ensures the delivery of high-quality, compliant, and patient-centered environmental services that support infection prevention, regulatory adherence, and overall facility excellence. The Director will be responsible for leading a collaborative team with a focus on maintaining a clean, safe, and welcoming environment for patients, staff, and visitors. This leader will collaborate closely with clinical leadership, facilities management, and administrative stakeholders to align environmental services with organizational goals and healthcare standards. Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. Orlando Health offers a great DAY ONE benefits package that includes: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts & Health Savings Accounts Paid Time Off (accrued) Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits & so much more! Responsibilities Essential Functions • Maintain effective working relationships with all constituencies including administration, team members, providers, patients, and vendors. • Identify cost effective systems needed to support the business of departments under span of control considering business trends, availability of resources, and changes in the industry. • Promote, direct, and arrange training programs for team members to communicate with patients, visitors and customers using appropriate designated scripting and engagement techniques. • Responsible for conducting required one-on-one training using approved techniques, procedures and educational materials in the coaching process. • Monitor all essential functions for all current employees in various areas by properly reviewing the technical skills, including the cleaning and maintenance of hard surface floors, carpeting, walls, windows, stairwells, elevators, automatic door tracks and baseboards. • Identify patient and non-patient areas that need attention prior to them becoming complaints or problems. • Demonstrate working knowledge of and leads projects utilizing necessary equipment. • Advise Administration, supervisory staff, and employees as to the proper interpretation of various Environmental Health, Safety and Environment of Care policies, procedures, and regulations. • Responsible for meeting all goals related to customer service. • Create cleanliness strategies. • Act as a resource person and role model for team. • Evaluate performance of team members reporting to the position based on organizational, departmental, personal goals and objectives. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Must have a good working knowledge of computer systems to include Microsoft Office programs, Bed Management System or other related computer systems used in the daily functions of the department. • Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives. • Capable of completing Patient room cleaning processes utilizing the 7 Step cleaning method when functioning and performing Environmental Housekeeper duties. • Responsible for coordinating the removal of regular, recycled and bio-medical waste. • Must complete all mandatory training as designated and required. Attendance at in-services as required. • Participates in departmental quality assurance and improvement activities as appropriate. • Must be able to maintain productivity and volume standards established for the assigned facility. • Keeps current with all policies and procedures of the hospital and the department. • Willing to participate in other related duties not directly assigned. Qualifications Education/Training High School Diploma required. Experience Ten (10) years of Environmental Services Leadership experience, preferably in Healthcare. A Bachelor's degree may substitute for up to four (4) years of the required experience. An Associate's degree may substitute for up to two (2) years of the required experience.</p> <p>Education/Training High School Diploma required. Experience Ten (10) years of Environmental Services Leadership experience, preferably in Healthcare. A Bachelor's degree may substitute for up to four (4) years of the required experience. An Associate's degree may substitute for up to two (2) years of the required experience.</p> <p>Essential Functions • Maintain effective working relationships with all constituencies including administration, team members, providers, patients, and vendors. • Identify cost effective systems needed to support the business of departments under span of control considering business trends, availability of resources, and changes in the industry. • Promote, direct, and arrange training programs for team members to communicate with patients, visitors and customers using appropriate designated scripting and engagement techniques. • Responsible for conducting required one-on-one training using approved techniques, procedures and educational materials in the coaching process. • Monitor all essential functions for all current employees in various areas by properly reviewing the technical skills, including the cleaning and maintenance of hard surface floors, carpeting, walls, windows, stairwells, elevators, automatic door tracks and baseboards. • Identify patient and non-patient areas that need attention prior to them becoming complaints or problems. • Demonstrate working knowledge of and leads projects utilizing necessary equipment. • Advise Administration, supervisory staff, and employees as to the proper interpretation of various Environmental Health, Safety and Environment of Care policies, procedures, and regulations. • Responsible for meeting all goals related to customer service. • Create cleanliness strategies. • Act as a resource person and role model for team. • Evaluate performance of team members reporting to the position based on organizational, departmental, personal goals and objectives. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Must have a good working knowledge of computer systems to include Microsoft Office programs, Bed Management System or other related computer systems used in the daily functions of the department. • Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives. • Capable of completing Patient room cleaning processes utilizing the 7 Step cleaning method when functioning and performing Environmental Housekeeper duties. • Responsible for coordinating the removal of regular, recycled and bio-medical waste. • Must complete all mandatory training as designated and required. Attendance at in-services as required. • Participates in departmental quality assurance and improvement activities as appropriate. • Must be able to maintain productivity and volume standards established for the assigned facility. • Keeps current with all policies and procedures of the hospital and the department. • Willing to participate in other related duties not directly assigned.</p>