<p>Reporting to the Customer & Market Insights Manager, the Marketing Insights Specialist is responsible for delivering regionalized customer and market insights that enable targeted, data-driven marketing strategies. This role acts as a bridge between centralized marketing functions and regional operations, ensuring that local market dynamics are reflected in campaign planning and execution. The specialist will support Residential and Small Commercial segments by translating analytics into actionable recommendations and improving campaign effectiveness. Why join us: Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. Opportunity: A continuous focus on professional development with many opportunities for training & career growth. Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. What you'll do: Customer Research and Insights</p> <p>Leverage market research, profiling and customer data to inform customer growth opportunities. Translate centralized customer insights into actionable local marketing plans. Provide market-specific recommendations for campaign targeting and prioritization.</p> <p>Market Intelligence</p> <p>Monitor regional market trends, competitive activity, and demand signals. Leverage competitive intelligence methods and tools to provide details on changes in the marketplace. Gather qualitative insights from local sales and operations teams to enhance centralized analysis.</p> <p>Reporting & Communication</p> <p>Monitor and evaluate customer research responses and customer survey data to develop concise recommendation. Present findings to the Customer & Market Insights Manager and cross-functional stakeholders. Collaboration & Stakeholder Engagement Serve as a key connection point between Marketing and regional teams to ensure alignment on priorities and execution. Collaborate with Brand, Lead Gen, and Marketing Ops to reflect local needs in national plans and materials. Share insights with regional teams to guide ongoing marketing activity and performance improvement. Perform other related duties as assigned.</p> <p>What you bring:</p> <p>Post secondary education in Marketing, Business, Communications, or related field. 3+ years of experience in marketing, market research, or customer insights, ideally in a regional or field-facing role. Strong analytical skills with ability to interpret data and apply insights to local market strategies. Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI); comfortable navigating multiple systems and manipulating data into clear formats. Experience with market research, competitive intelligence, and social listening tools (e.g., Brandwatch, Meltwater, Hootsuite). Skilled in collaborating with cross-functional teams and presenting insights clearly to technical and non-technical audiences. Excellent communication, organizational, and project management skills; able to manage multiple priorities and meet deadlines. Demonstrated ability to take ownership of regional marketing insights and deliver timely, actionable recommendations. Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening</p>