<p>Company Description</p> <p>Job Description</p> <p>Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.</p> <ul> <li>Answer incoming phone calls and take customer orders accurately and efficiently </li><li>Prepare and make pizzas according to company standards and customer specifications </li><li>Process cash and credit card transactions with precision </li><li>Deliver outstanding customer service, addressing inquiries and resolving issues promptly </li><li>Maintain a clean and organized work environment, adhering to health and safety standards </li><li>Collaborate with team members to ensure smooth operations during busy periods </li><li>Assist with various cleaning tasks to uphold store cleanliness </li><li>Handle and lift items weighing up to 25 lbs. as needed </li></ul> <p>Qualifications</p> <ul> <li>Excellent communication skills with the ability to interact professionally with customers and team members </li><li>Strong attention to detail and ability to follow directions accurately </li><li>Flexibility to work various shifts, including weekends and holidays </li><li>Positive attitude and friendly demeanor, with a passion for customer service </li><li>Basic computer proficiency for operating order-taking systems </li><li>Ability to multitask effectively in a fast-paced environment </li><li>Problem-solving skills to address customer concerns efficiently </li><li>Physical ability to stand for extended periods and lift up to 25 lbs. </li><li>Team-oriented mindset with a willingness to assist colleagues as needed </li><li>High school diploma or equivalent preferred (not required) </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>