<p>Entry level position for STIHL Power Equipment sales and service. Ace Hardware will train in all aspects of STIHL Power Equipment sales and service. The Associate will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.</p> <p>Essential Duties & Responsibilities</p> <p>Include the following. Other duties may be assigned.</p> <p>Customer Service:</p> <ul> <li>Provide a positive representation of Ace Hardware. </li><li>Proactively assist customers in solving problems. </li><li>Possess a friendly outgoing demeanor; work well with customers as well as associates. </li><li>Ensure all pages and calls are answered promptly, courteously and effectively. </li><li>Forward any customer complaint that cannot be handled to a member of management. </li><li>Possess knowledge of store layout and location of products. </li></ul> <p>Store Operations</p> <ul> <li>Assist in creating a positive, professional and safe work environment. </li><li>Assist with receiving / stocking of merchandise throughout the store. </li><li>Assist with maintaining back stock levels. </li><li>Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. </li><li>Ensure signage is current throughout the store. </li><li>Communicate any merchandising, cost control or sales idea to Store Manager. </li></ul> <p>Education/Training</p> <p>High School or GED equivalent.</p> <p>Experience</p> <p>Mechanical ability is a plus. Will train on all aspects of STIHL equipment including sales and repair.</p> <p>Physical Demands</p> <p>Standing, walking, lifting (up to 50lbs).</p> <p>Company Introduction</p> <p>We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.</p>