<p>Why N-able</p> <p>At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do-and in you.</p> <p>What You'll Do</p> <ul> <li>Provide day-to-day I.T. support for N-able employees. </li><li>Serve as the primary contact for N-able senior leadership team. </li><li>User identity and endpoint management via cloud native technologies. </li><li>Assist with incident and service request management in an ITIL based environment. </li><li>Other duties as assigned by management. </li></ul> <p>What You'll Bring</p> <ul> <li>Excellent interpersonal, verbal and written communication skills </li><li>Ability to quickly assess challenges, and clearly set expectations on next steps. </li><li>Effective organization and time management skills. </li><li>Ability to quickly adapt to changes in technology and/or business processes. </li><li>1-3 years supporting endpoint OS. (Windows, MacOS) </li><li>1-3 years supporting productivity suites (Office 365, Atlassian Jira / Confluence) </li><li>1-3 years IT Asset Lifecycle Management (deploying, maintaining, retiring IT hardware) </li><li>1-3 years ITIL based Service Management (Jira Service Management, ServiceNow, Remedy) </li></ul> <p>Purple Perks</p> <ul> <li>Medical, dental and vision - for employee, partner, and children! </li><li>Generous PTO and observed holidays </li><li>2 Paid VoluNteer Days per year </li><li>Pension Plan with company-contribution </li><li>Employee Stock Purchase Program </li><li>Discounted gym access at several local facilities </li><li>FuN-raising opportunities as part of our giving program </li><li>N-ablite Learning - custom learning experience as part of our investment in you </li><li>The Way We Work - our hybrid working model based on trust and flexibility </li></ul> <p>About N-able</p> <p>At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.</p> <p>#LI-JH1</p> <p>This position has a starting base salary range of $51,000 to $64,800 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus.</p> <ul> <li>Excellent interpersonal, verbal and written communication skills </li><li>Ability to quickly assess challenges, and clearly set expectations on next steps. </li><li>Effective organization and time management skills. </li><li>Ability to quickly adapt to changes in technology and/or business processes. </li><li>1-3 years supporting endpoint OS. (Windows, MacOS) </li><li>1-3 years supporting productivity suites (Office 365, Atlassian Jira / Confluence) </li><li>1-3 years IT Asset Lifecycle Management (deploying, maintaining, retiring IT hardware) </li><li>1-3 years ITIL based Service Management (Jira Service Management, ServiceNow, Remedy) </li><li>Provide day-to-day I.T. support for N-able employees. </li><li>Serve as the primary contact for N-able senior leadership team. </li><li>User identity and endpoint management via cloud native technologies. </li><li>Assist with incident and service request management in an ITIL based environment. </li><li>Other duties as assigned by management. </li></ul>