<p>Policies, Procedures and Processes (Creation and Implementation) Applies experience and advanced research skills to updating and maintaining procedures, processes, and policies Identifies procedural gaps and areas of improvement by creating and maintaining documented, departmental procedures Analyzes and creates processes for maintaining trade compliance elements Assists with SharePoint development and upkeep, troubleshooting user issues to support various GTC functions Supports with the integration of systems data for automation, efficiency, and accuracy Facilitates departmental training on global trade-related topics and operating procedures Manages various day-to-day compliance issues, as well as supports with other projects Supports classification (ECCN, HTS & Schedule B) and Country of Origin (COO) data management, free trade agreements and preferential trade programs, and assists with the implementation and process improvements related to Oracle ERP data Manages the customs broker relationship, reviews post-entry import/ export files, periodically audits classification database, assists with reporting of Customs Broker Key Performance Indicators, and assists with responses to government inquiries Assists with special projects as necessary, including CTPAT, reconciliation, U.S. duty drawback program, tariff mitigation efforts and other global trade related activities Undergraduate degree in business, global trade, logistics/ supply chain or related field 10+ years of trade compliance experience, including regulatory work experience with import/ export regulations and direct experience with Foreign Trade Zone operations and regulations Knowledge of global trade regulatory requirements and supply chain principles, including auditing, CTPAT, tariff classification and import/export controls Proficiency in Microsoft Office Suite including SharePoint Design and Authoring, high proficiency with MS Excel Knowledgeable in Project Management and Data Analytics Excellent communication skills, written and verbal, to convey complex regulatory concepts both with other regulatory experts and other business stakeholders Licensed Customs Broker, Certified Customs Specialist, Certified Export Specialist, Certified Zone Specialist or equivalency in another country is strongly preferred</p>