<p>Job Description</p> <p>We are hiring a Resident Relations Specialist to join our centralized operations support team in the Denver Tech Center, CO. This team member will be responsible for managing the resident renewal and notice to vacate processes as well as assisting the onsite teams with additional administrative tasks revolving around current residents.</p> <p>Where You Will Work</p> <p>Our corporate office is located in the Denver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.</p> <p>AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.</p> <p>What You Will Do</p> <ul> <li>Support residents and community teams during the renewal process by generating and sending renewal offers, creating renewal lease documents, entering Notice to Vacate documents, and finalizing paperwork. </li><li>Provide support to community managers by taking current resident calls and completing tasks that are delivered through centralized email boxes. </li><li>Communicate with team members and residents, to ensure all post move out processes are followed correctly. </li><li>Provide system administration support to ensure accurate record keeping and investigate and resolve inaccuracies per Operations Manual requirements. </li></ul>