<p>Description</p> <ul> <li>Ensures staff complies with ethical standards and quality of service. </li><li>Primarily responsible for ensuring survivors are provided with a supportive staff presence in the shelter 24 hours/day by creating and maintaining the schedule of Crisis Support Advocates. </li><li>Coordinates coverage using the scheduling systems. Creates new accounts for staff. </li><li>Assists Kitchen Manager in Kitchen functions and ordering supplies. </li><li>Responsible for managing and ordering necessary shelter and staff resources and supplies. </li><li>Responsible for the cleanliness of the shelter environment and grounds. Works with Maintenance and Shelter Housekeeper. </li><li>Sorts and organizes donations. </li><li>Ensures the organization and maintenance of the shelter storage areas and closets. </li><li>Trains new staff, volunteers and interns as assigned. </li><li>Provides back-up support or fills in as Crisis Support Advocate as needed </li><li>Ensures shelter health, safety, and security standards are met. Reports facility needs to maintenance department and coordinates for repairs as needed. </li><li>Conducts after-hours Injunction for Protection filing on Evenings, Weekends and Holidays. </li><li>Conducts quality survivor intake files, survivor exit interviews, survivor support services documentation and ensures it is survivor-focused and empowerment based to meet the standards provided by funders. </li><li>Ensures all statistical information and documentation is entered into the database system and submitted in a timely manner. </li><li>Counsels survivors as needed with the Crisis Support Advocates </li><li>Attends staff meetings and training sessions as required. </li><li>Monitors and ensures all Crisis Support Advocate duties are completed by the end of each shift. </li><li>Receives requests for, orders, stores, retrieves from warehouse, and distributes shelter supplies and office supplies.Provides or arranges for safe transportation for participants and their children. </li><li>Provides on call coverage in coordination with Director of Shelter Services. </li><li>Provides coverage for hurricane and other emergencies. </li><li>May work various shifts on various days of the week, as needed. </li></ul> <p>Works collaboratively with the shelter leadership and all shelter program teams</p>