<p>DESCRIPTION</p> <p>The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.</p> <p>Key Job Elements:</p> <ul> <li>Support and work in the department as required </li><li>Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers </li><li>Providing vacation coverage for Area Managers </li><li>Providing policy follow-up, attendance tracking (duties do not extend to discipline) </li><li>Tracking and reporting of ATS/labor hours </li><li>Assisting the floor as an associate resource, training associates and verifying SOP compliance </li><li>Ensuring successful area performance, through tracking, reporting and feedback of associate performance </li><li>Participating in Operational Excellence initiatives in some capacity </li><li>Filling in as needed with production duties </li><li>Fully understanding workflow and daily production goals </li><li>Reviewing and updating SOP as required </li><li>Assisting in keeping work area clean and organized </li><li>Identifying and addressing safety hazards within the work area </li><li>Coaching associates to work safely at all times </li><li>Participating in safety initiatives </li><li>Referring all job injuries immediately to area manager </li></ul> <p>BASIC QUALIFICATIONS</p> <ul> <li>1+ years of Microsoft Office products and applications experience </li><li>High school or equivalent </li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays </li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach </li><li>Work 40 hours/week, and overtime as required </li></ul> <p>PREFERRED QUALIFICATIONS</p> <ul> <li>Education beyond High School, and/or prior experience managing employees </li><li>Excellent interpersonal skills </li><li>Demonstrated problem solving skills and analytical skills </li><li>Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management </li><li>Experience with an FC kaizen or Shingi event </li><li>An awareness and willingness to use OE tools and techniques </li><li>Experience working in Problem Solve a plus </li><li>Leadership ability </li><li>Respect from associates in production area </li></ul> <p>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.</p> <p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.</p>