<p>Job Description</p> <p>Returning UsersLog Back In</p> <p>Role Overview</p> <p>Sodexo is seeking a Patient Services Manager 2 to join our team at NYC Health + Hospitals/McKinney, a 5-Star Rated facility known for its welcoming atmosphere and deep roots in the Brooklyn community. McKinney offers both short-term rehabilitation and long-term skilled nursing services within a 320-bed environment.</p> <p>In this role, you will lead and participate in all aspects of patient meal service operations using the Cook/Chill meal delivery system. You'll play a vital role in ensuring a positive dining experience for our residents by driving quality, safety, and service excellence.</p> <p>If you're a hands-on leader who thrives in a mission-driven healthcare environment and values teamwork, compassion, and excellence, we'd love to hear from you.</p> <p>Join us in making a difference, one meal at a time.</p> <p>What You'll Do</p> <ul> <li> <p>Conduct daily patient meal rounding to ensure satisfaction and gather feedback</p> </li><li> <p>Perform tray audits and assessments to maintain quality standards</p> </li><li> <p>Train and develop frontline staff, promoting high performance and engagement</p> </li><li> <p>Ensure strict compliance with food safety and sanitation protocols</p> </li><li> <p>Identify and implement process improvements to enhance patient satisfaction</p> </li><li> <p>Provide direct supervision of 43 union hourly associates</p> </li></ul> <p>What We Offer</p> <p>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</p> <ul> <li>Medical, Dental, Vision Care and Wellness Programs </li><li>401(k) Plan with Matching Contributions </li><li>Paid Time Off and Company Holidays </li><li>Career Growth Opportunities and Tuition Reimbursement </li></ul> <p>More extensive information is provided to new employees upon hire.</p> <p>What You Bring</p> <ul> <li> <p>Minimum 1 year of food service supervisory or management experience</p> </li><li> <p>Strong computer skills and proficiency with digital tools</p> </li><li> <p>Proven ability to engage, motivate, and lead hourly staff</p> </li><li> <p>Exceptional communication and customer service abilities</p> </li><li> <p>Previous healthcare food service experience strongly preferred</p> </li></ul> <p>Who We Are</p> <p>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</p> <p>Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</p> <p>Qualifications & Requirements</p> <p>Minimum Education Requirement - Associate's Degree or equivalent experience</p> <p>Minimum Management Experience - 2 years</p> <p>Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.</p> <p>Application Instructions</p> <p>Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!</p>