<p>ABOUT VISTA CARE</p> <p>Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.</p> <p>JOB TYPE: Full Time, Salary</p> <p>BENEFITS: Health, dental, & vision insurance, 401K, PTO, and other company perks.</p> <p>LOCATION: Belleville, IL On-site</p> <p>ABOUT THE JOB:</p> <p>The Residential Manager in the state of Illinois oversees and is accountable for the overall operations, overall health, and performance of their assigned residential locations in partnership and under the direction of the IL Executive Director. Through their leadership, the Residential Manager ensures the delivery of the highest level of quality care, service and support, keeping our individuals supported in their hearts and actions always. They provide leadership, mentorship, and support to the Residential Supervisors and staff in their assigned locations ensuring staff adhere to workplace protocols and procedures. The Residential Manager role in Illinois is required to complete Qualified Intellectual Disabilities Professional (QIDP) training and maintain appropriate certification throughout their tenure.</p> <p>RESPONSIBLE TO:</p> <p>The Residential Manager reports to the Executive Director</p> <p>POSITION RESPONSIBILITIES:</p> <p>? Provides supervision and management for Residential Supervisors in their assigned residences ensuring the highest levels of quality care and support are provided in alignment with Vista Care Values.</p> <p>? Provides oversight, orientation for new hires and ongoing training, performance management and reviews, holding team members accountable to policies, procedures, and regulatory expectations in their assigned locations.</p> <p>? Assures the physical environment of the residences is clean, safe, and maintained including the furnishings and equipment, overall housekeeping and the building grounds in partnership with the Vista Care Maintenance team and other operational leaders.</p> <p>? Provides and oversees complete and accurate documentation per protocols to meet local, state, and company requirements. ? Actively participates in activities regarding quality and performance improvement in partnership with quality and operational leaders.</p> <p>? Provides recommendations to leadership for operational improvements, actively problem solves, makes decisions and recommendations for resolution based on Vista Care Mission, Vision, and Values, and all licensing agreements.</p> <p>? Actively participates and leads employee engagement and retention activities and monitors associated performance metrics. ? Leads and develops all direct reports as well as participating in the development of direct care staff including the completion of annual performance reviews, provides regular routine coaching, evaluations, mentoring, corrective action, approval of time etc.</p> <p>? Ensures all staff act in accordance with Vista Care Values</p> <p>? Supports an environment of inclusiveness, including promoting a positive and welcoming environment for all individuals supported, staff, and guardians throughout the organization.</p> <p>? Provides oversight to Interdisciplinary Service Plans (ISPs) for individuals including development, implementation and ongoing monitoring.</p> <p>? Participants in the assessment and transition of referrals to residential programming</p> <p>? Ensures proper oversight and budgeting of all program funds including the preparation and maintenance of balance sheets, oversight of grocery receipts and expense reporting and the management of funds for individuals supported in compliance with Vista Care policies and procedures.</p> <p>? Develops and maintains an effective communication relationship with Residential Supervisors, Direct Support Professionals, and Individuals including interdisciplinary care teams, providers, and family members.</p> <p>? Responsible for guiding and supporting staff, addressing questions, and implementing and/or overseeing new company policies and procedures in their area of responsibility.</p> <p>? Initiates and maintains professional and timely communications with individuals supported, family, support members and guardians as required.</p> <p>? Responds to any emergency in a timely manner, providing guidance, assistance and support. Reports all emergencies and other matters of significance to the appropriate members of leadership including but not limited to their Area Residential Director.</p> <p>? Participates in surveys by authorized government agencies and internal teams, and where required, participates in the development and implementation of corrective action plans which may include but are not limited to BALC, BQM, HBS review, Ligas review, OIG, and ISSA visits, etc.</p> <p>? Provides QIDP leadership and support to assigned areas</p> <p>? Ensures employee and individual rights are adhered to including the right to complain without fear of retribution.</p> <p>? Performs other duties as assigned by Vista Care leadership.</p>